Chartwell Kingsville Retirement Residence

My mother is in respite. The care and compassion is 2nd to none. Wonderful staff!! Thank you all for your TLC!

Our 96 year old mother is approaching her first year anniversary of residing at Chartwell Kingsville Retirement Home after having lived in her own home. She is happy, comfortable and well-cared for. The Chartwell employees are not only kind and compassionate but often go above and beyond to treat our mom like she is their only concern. As family members we are often visiting and see first hand the high quality of care and attention given to not only our mom but to all the residents. The welcoming dining area provides a social atmosphere and a varied menu which is flexible given mom's tastes. The grounds are well tended with nice landscaping and a wide walkway path around the building. The facility is bright and clean and often nicely decorated for the season. Mom always enjoys the large foyer where there is a large fireplace, a grand piano and a fountain. As family members we are confident in knowing that she is not only happy at Chartwell Kingsville, but we also know that she has access to 24 hour nursing, a readily accessible emergency call necklace, portering services, and medication dispensing if she wanted. Chartwell is also more than happy to tailor a plan for any other specific needs mom might have. Any concerns or requests by our mom have always been dealt with promptly and efficiently. We have found all the staff (including the manager, head nurse, waitstaff, kitchen management, housekeeping, PSWs, and maintenance) to be approachable and willing to work with us for the best interests of our mom.

Recently my father stayed for two weeks (short term stay), and we were very impressed overall. The staff went above and beyond to make sure that Dad was safe, supported and happy. He enjoyed all of the meals on a daily basis. Staff took the time to chat with my dad and we were in awe of the cleanliness of this retirement home. The residents that reside there were also very pleasant and friendly. Do not hesitate to use this facility. As far as we are concerned, it is "top notch"!

Other than her own home, there is no where I would rather my mom be, than Chartwell Kingsville.  From our very first encounter with Savannah, the staff have been nothing but welcoming, caring and professional. Everyone from the general manager amd nursing staff through housekeeping and maintenance staff have been top notch.  Moving a parent into a home is extremely stressful for all, amd especially so during a pandemic.  The staff went over and above to make mom (and her family!) feel comfortable and able to settle in well, and that has continued ever since.  If you are searching for a residence that will treat your loved ones with respect and dignity, while giving you peace of mind that they are well cared for but keep a good sense of independence,  this is your answer.

We’re so impressed with the Staff at Chartwell Kingsville who are very pleasant, kind and accommodating to the Residents and family members. The lines of communication are always open and replies are always prompt. As essential caregivers, my sister and I are always kept in the loop which is both comforting and reassuring. We’re very pleased that our Mother chose to become a Resident at this Chartwell Facility.