Ken Knapp Ford

Ken Knapp Ford strives for 100% customer satisfaction, and as a repeat customer I can attest to their honest effort to deliver on this commitment. What I value is the honesty and integrity that they put forth from sales to service. They are my Ford dealer in the past, present, and future. If I may, I'd highly recommend Patrick in sales and Marc and Justin are great to work with in the Service department.

I have been with Ken Knapp now for almost 7 years. I have purchased 2 used vehicles and have always dealt with Leo, he is a great guy!!
I always take my vehicle to Ken Knapp for all services needed. I have dealt with many of the staff. One is Marc who always books my appointments and is an all-round GREAT guy!!
So without getting into full detail, I had a couple incidents with the service department, BUT let me tell you I'm completely blown away with how much Ken Knapp truly cares about you and making sure you receive the service you deserve. The exceptional service that I have received from Marc and Justin is truly heartwarming!!! I will forever be grateful for them making things right and taking care of me and my vehicle.
Thank you ☺️

My sales consultant Ben Makepeace was very thorough and professional with all his interactions. He was able to recommend the perfect vehicle for my family type and the kind of use I’ll need the vehicle for.

He was extremely honest and genuine in all our conversations, and kept his word from start to finish. His follow up was excellent and I really appreciated him catering to the different meeting times that were available for my schedule. He found a great deal on a new Ford and was able to take over my lease from the previous Ford dealership that I dealt with.

Ben was a referral from a friend of mine and I’m so glad that I took the chance to meet him! Very happy with my new vehicle!

I recently had the pleasure of purchasing a new Bronco Sport from Ken Knapp Ford, and I cannot express enough how exceptional my experience was. From the moment I walked through their doors, I felt like a valued customer, and that feeling only grew stronger throughout the process.

First and foremost, the staff at Ken Knapp Ford are top-notch. They are incredibly knowledgeable about their vehicles and took the time to listen to my needs and preferences. They didn't pressure me into making a decision and were patient with all my questions, ensuring that I felt confident in my choice.

Thanks to the team's professionalism, the purchasing process was smooth and efficient. They went above and beyond to accommodate my schedule and make the entire experience hassle-free. Thanks Pat and team!

Highly recommend this dealership, even if you are out of town. Bought my first new vehicle from Don Harris here nearly 9 years ago (when I lived locally). I am now living in the London area and went out of my way to return to this dealership/salesman due to the quality of service recieved the first time and they continue to earn my support with my latest new vehicle experience again. Don is extremely knowledgeable/responsive and will work hard to ensure you receive the best deal possible without making you feel pressured at any time. Cannot say enough about Don and the team at this dealership, they have earned my loyalty for years to come and I will continue to make the trip to this dealership for subsequent vehicles.