River Road Retirement Residence

I can’t say enough wonderful things about this place . My grandfather stayed in the transitional room for over a month while we waited for long term care to be available. The staff was amazing , attentive to all his needs and went above and beyond to provide the best care for him. The process of papper work was handled by Jan smith ( care director) and she made us feel like family as she walked us through the process , we couldn’t have had a better person for the job !!! The nurses, psw & front desk staff we were amazing ! The rooms are clean & the building is well taken care and always updating to make the building an enjoyable place to be in. The activities of bingo, cards,entertainment, live music, and arts crafts, and so many more enjoyable things this residential home has to offer are endless. I will forever be grateful for the wonderful care that was provided to my grandfather during his stay with the River Road Retirement Residence .
There just isn’t enough stars in the sky to give for this review but if I could this place gets all the stars in the world !!!

Thankyou from the bottom
Of our hearts , The Vout Family ❤️

Shelley and Jan are amazing. They made this difficult process smooth and comforting. The staff are warm and compassionate which couldn’t be more assuring. My mother in law is happy here and taken care of. Thank you River Road for everything you have done thus far ! Highly recommend if you’re seeking a comforting place for your loved one

Shami

My mother just moved to River Road Retirement Residence (RRRR) on July 13. She is currently going through the transition period. As you can imagine the family is very concern for our mother during this time. The staff at RRRR totalling understand our anxiety around our mother adjusting. They have gone above and beyond to assure us that she is in good hands. They ensure our mother is given opportunities to enjoy the outdoors, socialize and enjoy the entertainment on site. A special thanks to Jan for sharing pictures of our mother outside socializing with old friends.
Thank you to the team at RRRR for helping to improve the quality of my mother's life.
I am so grateful to all of you.
P.s. A reminder to all families during COVID lockdown the staff's number one priority is to protect our loved ones. So if you show up and can't get in don't take your frustrations out on the staff. They are just doing their jobs.
An update my mother is receiving much more personal attention and social interaction from the staff at RRRR. As a result we all feel like our mother is back. Our visits are very enjoyable as we can clearly see she is happy.

My father went to River Road as a transition placement. He stayed 6 months until he was admitted to hospital. The entire staff at River Road is professional and extremely kind. I always felt well informed of my father's condition. My father had a special relationship with his PS W's. I cannot recommend this care facility enough. They treated my father with a great deal of dignity at the end of his life.

I cannot say enough good things about River Road. I have never seen a Staff more caring and compassionate. The staff go above and beyond to ensure all patients and their family members are accommodated. Their overall care, is exceptional. The Residence is bright, clean, welcoming, with wonderful food. There is nothing I would say that could be improved! My father's needs are all met with happy smiles.