Category: | Laundry, Car rental, |
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Address: | 106 Howard St, Belen, NM 87002, USA |
Postal code: | 87002 |
Phone: | (505) 861-3989 |
I meant to choose the daily share rate on the Sixt app and either by personal or technical error the minute rate was selected. After realizing this and paying over 280€ for the day I called customer service to rectify the situation. Extremely courteous staff processed my request to change the rate and within the same day I received a 200€ refund to adjust to the daily rate. They were also able to refund my gas as I went to an unapproved gas station without understanding how the refueling process worked. Very satisfied customer and will be using Sixt as my primary car share from now on.
Today I had my first experience with sixt shares. The start and end parts of the ride were pretty easy. Thanks to the instructions of the application, I did not have any difficulties while buying gas. And as soon as my ride is over, my voucher has been added to my account.
Additionally, the car looked like it had just come out of the factory.