SPIC AND SPAN. Home & Office Cleaning

I think SPIC and SPAN is a great option for people looking for English speaking help. My feedback would be that the vet their cleaners a bit more as some cleans were not to my standards though I am sure with training on their side this would be much better! Fast and easy response to all communication which is wonderful.

This was my first experience with Spic & Span and I was satisfied with the service from the provider and the cleaning agent, especially as it was also the first experience of the cleaning agent. Knowing that it requires time to understand and adjust to cleaning any new place, I was pleased with the effectiveness and efficiency of the cleaner. My initial appointment was modified directly by the cleaning agent and this was done efficiently and smoothly with no hitches. As it was my first experience, I contacted the service provider a few times and realized it is faster/easier to communicate with them via online chat than via phone for example (but that was after a few frustrated call attempts as well as confusing online chat attempts, before realizing just a little wait gains you an actual person to chat with online). Overall, I would give this a 4.8 star rating if possible but there are only options for single star ratings! For the costs, I found this a bit on the high side (for the one off cleaning), and I have to say it was disappointing to realize that "regular" cleaning only qualifies for at least one-month durations. It would be good if one could choose for example 6-8 week durations for such regular cleaning, depending on the needs, and still get a fair deal compared to the one-off cleaning - this goes as a recommendation which I hope would be captured. I found it excellent to have the possibility of getting English speaking cleaners in Germany, which facilitates communication for non-German speaking persons. I look forward to using this service in the future, but probably for one-off cleaning every second month (as I do regular cleaning myself and just require deep cleaning every now and then). This is something that could be considered to be offered by the service, something in-between deep cleaning and regular cleaning). Overall, many thanks for this excellent services and keep up the good work, while taking into account the useful feedback/suggestions provided by your service-users.