Category: | Car dealer, Store, |
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Address: | 129 Heigham St, Norwich NR2 4TG, UK |
Postal code: | NR2 4TG |
Phone: | 01603 397719 |
Website: | http://www.desiragroup.com/ |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 5:00 PM |
Sunday: | Closed |
Got our Jeep from Desira, she goes back there for all the servicing and MOT's, top class service from them, maybe not the cheapest. But we get continuity and they know the vehicle, great staff, polite and helpful... Sat in their waiting room while they did the MOT. Free coffee and a TV to watch. Not too long to wait, all done. Passed so that was great... and they gave her a wash too..... great service.
As always I waited while my service was carried out (I am disabled). I was made welcome and my service was carried out promptly. The waiting area was comfortable with a television for entertainment and coffee. I have always had good service from Desira Suzuki.
After a bunch of bad sales and aftersales experiences with other traders, I'm cynical. But the experience with Desira Norwich was flawless. Zero hesitation about recommending their awesome team.
Desira went out of their way to get me into the perfect used car and deliver it quickly, easily, and in the best condition. From start to finish, I enjoyed total peace of mind; the ad was accurate, questions were answered fully, and I was kept up-to-date, never left hanging. Totally worth the small premium on the price - unlike almost anywhere else I've encountered.
Ed and the wider sales staff were super-friendly, accommodating, and seemed genuinely honest. I was treated as an individual, and every expectation I had was exceeded.
Lucky to have discovered them - well worth two four-hour round trips from London! I'd have no qualms about sending a friend there or going back myself. Just sad you're not closer! Maybe I'll move to Norwich.
Massive thanks to Ed and all the team.