Jones Off-Road Services LLC

Repaired a tire for me Very Affordable Very quick service thank you A+++++ SERVICE Thank you Guys

Awesome. Women aren't lied to or taken advantage of. But hard to get in, very busy!

I was driving from Nashville to Auburn to pick up my son from college when several warning lights came on and I lost most of my engine power. Managed to get to an autozone and their computer gave me a diagnosis (not good/expensive). I was nearly 4 hours from home and an hour from my son. What do I do? Jones was recommended. They were very close and the owner promised to take a look. He hooked up his own computer, then popped the hood. He checked this, cleaned that, lubricated something else...all the warning lights went off and the car seemed fine. I asked him what I owed him and he said, "not a thing." I picked up my son and drove home the next day. No issues.

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On 09-15-2021, my 2004, F350 with 6.0 engine was idling rough and sometimes would actually stall at a red light and go dead. I had just recently drained all the engine oil and swapped it from the recommended Motorcraft 15W-40 to Schaffer full synthetic 5w-40, along with a new oil filter in an attempt to fix this problem. This attempt did not fix the problem. My son (Derek Green) told me about Jones Off-Road Services and took my truck there for Randell Jones, (the owner) to diagnose. Randell suggested that it was probably a bad ICP and he was also concerned about the change to synthetic oil.. His daughter, RandallLynn (an excellent and knowledgeable mechanic herself) jumped in and R/R the ICP with a genuine Motorcraft part.... (Randell declined to install the "after market" ICP part ~ I had bought on-line, because he had already had bad experience(s) when using anything other than original OEM parts.) RandallLynn also discovered that the new Oil filter i had just installed, was not a genuine MotorCraft part and was the incorrect after market type filter (with an improper sized oil return hole). I believe their knowledge and dedication to only use the OEM's recommended parts, etc. saved me a lot of time and money chasing a fix to my problem, because these corrections fixed the problem and the cost was very reasonable. The service was very professional and everyone was kind and friendly. Thanks to Randall, Nikki and RandallLynn for a GREAT JOB !! I recommend this shop to anyone looking for a honest, trustworthy and knowledgeable mechanic, and I will definitely use again and again for my next repairs. Bob Green, Sylacauga, AL is a very satisfied customer.