Category: | Amusement park, |
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Address: | 2840 S Alma School Rd, Chandler, AZ 85286, USA |
Postal code: | 85286 |
Phone: | (480) 912-5454 |
Website: | http://bigairusa.com/chandler |
Monday: | Closed |
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Tuesday: | 3:00 – 8:00 PM |
Wednesday: | 1:00 – 8:00 PM |
Thursday: | 3:00 – 8:00 PM |
Friday: | 1:00 – 9:30 PM |
Saturday: | 11:00 AM – 9:30 PM |
Sunday: | 11:00 AM – 6:00 PM |
This facility is totally awesome. Probably the most variety and fun options I've seen at any park in the area! My kids had a blast!
The front desk was excellent. The staff working on the floor were fine. But, not the level of friendliness I encountered up front. Additionally, I wish the video game jump section was monitored by workers to allow kids to rotate through. There are only 2 stations with one kid per station and kids were just parking at the station and never leaving or giving other kids a chance to have a turn. Just my two cents. Overall, a great place! Highly recommended!
Brought my family here for a little fun and we really enjoyed the facility. I was impressed by how frequently the staff was going around and cleaning every single rope, bar, and strap that was touched. This will definitely be our go to trampoline park.
My kids enjoyed playing here for more than an hour. Staff kept the area clean pretty often and wiped the games after one use.
Although it is very hard to keep the social distance here, keeping the number of kids low would be very helpful to avoid spreading the virus.
My children enjoyed the place. Was not crowed which helps in social distance. Customer service was good. This place maintains a decent job with hand sanitizer wiping down some of the equipment. However lacking in disinfecting computer area, tables at concession sitting areas and massage chairs. Was there 2 hours and did see any staff wipe at least once. Perhaps a disinfecting routine will get established in the near future. Overall I would recommend this place.
If you need something fun to do that has amazing customer service go to BIG AIR trampoline! Long story short we had my son's birthday party there. We had a few hiccups and the owner Iris came out to help us get everything sorted out. She went above and beyond what she had to do! I could go on and on about the amazing service we received from everyone there! The best part they are family owned and operated! I love supporting small businesses! The inside is crazy big, it looks small but is actually huge with so much to do!This is from one happy mom and a happy happy birthday boy and his friends! We will definitely be back!