Jersey Mike's Subs

My 1st time there to see if they were as good as advertised. Sandwich was OK but roll wasnt soft like I prefer and i thought taste was lacking.

This particular Jersey Mike's is an extra 2 miles out of my way, but I came here because they answered their phone & the one nearer me didn't.
The kid I spoke with was friendly, knowledgeable, & didn't try to rush our interaction just because we weren't speaking face to face.
I will reward that behavior by giving them my business instead of the location (Baseline & Val Vista) nearer me.
I deducted a star for them being out of pepperoni. I do understand that is the purview of the manager & don't want it to seem I'm dinging the kids who were putting out sandwiches. They were busy but remained friendly, personable, & answered all questions without rushing. I'm sure the manager probably didn't foresee their truck workers striking. But the 1 star ding remains.
I would still recommend this particular site.

I love Jersey Mike's subs. I go here occasionally and the food is the best sub sandwich of all the chains. As a national chain, Mike's has kept the work of sandwich making as a personal, skilful art. The experience is always good, especially if you ear the sandwich in shop, enjoying the fresh meal as soon as it is made.

The menu is an extensive list of different sandwiches catering to both hot and cold sub lovers. The classic club #8 and #9 hit the spot for the multilayered tradition sub, while the chicken bacon ranch melt hits a home run with the hot sub lovers. The other thing I love about Mike's is the size options, where you can get a mini, regular or absolutely monstrously giant sub sandwich. But the coup de grâce is the customization called "Mike's way", which means you are getting it made the tastiest way possible. If you haven't tried it Mike's way, you should definitely get it next time you visit. Also, the giant sub is so large, it can easily be shared by two people.

The staff is often inviting and helpful, and will customize your sandwich as needed. Today's visit was good, although sometimes I get a bit of pushback when I ask for my sandwich meats heated, which they often do. But sometimes employees seem to get upset when I ask for them to grill the meats on my otherwise cold sub.

That said, other than that I always end up with a great sandwich at a decent price. If you like subs, you should check out Mike's.

First time I've been here service was great and there sandwiches was excellent I had the roast beef my friend had the Italian sandwich if you're a meat lover this the place for you the only sad part is that I didn't like it was really expensive but you'll get your money's worth.

Update - last year I left a review concerning cleanliness and customer service. Complete turn around, which deserves an updated 5 star review. I watched as the food stations and tables were being wiped down and sanitized. Management was engaged and took pride in the sandwiches being made. Food was delicious as always. Only sandwich shop on town that makes authentic East Coast hoagies. Glad we came back. Thanks for listening to the feedback and doing something about it.
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Previous review - Food is always tasty however, the service and cleanliness needs some attention. The slicer looked filled with meat scraps from late morning and the bread/condiment station looked the same. Both the Italian and portobello sandwiches were delicious. Unfortunately, we were never asked what condiments we wanted on the portobello sandwich, and they did not cut the sandwich in half. Jersey Mike's has always been a go to sandwich shop for me, but they aren't the only game in town. On the up side, I've never been disappointed with the tasting quality of their food.