Category: | Car repair, Store, |
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Address: | 5211 E Thomas Rd, Phoenix, AZ 85018, USA |
Postal code: | 85018 |
Phone: | (602) 422-9250 |
Website: | https://www.wilhelmautomotive.com/locations/arcadia/ |
Monday: | 7:30 AM – 5:30 PM |
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Tuesday: | 7:30 AM – 5:30 PM |
Wednesday: | 7:30 AM – 5:30 PM |
Thursday: | 7:30 AM – 5:30 PM |
Friday: | 7:30 AM – 5:30 PM |
Saturday: | 7:30 AM – 5:30 PM |
Sunday: | Closed |
Pleasantly surprised by the guys working there. Knew what they were talking about able to get me in same day. Had replacement wipers on hand, I knew I needed new ones. I also wanted to rotate my tires and they told me there is no need they are all wearing perfect. They had coupons on hand for the service that made it cheaper. It was quick, not sure what else you could want!
I Love Wilhelm! The staff is very nice and knowledgeable. They Make you
Feel very comfortable while you wait for your car to be serviced. They call you to remind you your car is due for service and that is appreciated because I’m so busy time gets away from me. Thank you for keeping my car running!
Our neighbor highly recommended Wilhelm Automotive and we've seen their shop driving by on Thomas Road, but we'd never had a reason to use them until recently. Our 2015 Dodge Charger had recently gone out-of-warranty and we had a fuel smell coming from somewhere that was not obvious. Turned out to be a fuel pump thing. We got a quote from the dealership, but felt like we should give Wilhelm a shot at it for a second opinion. They gave us a number that was few hundred less than the dealership, PLUS they didn't try to up-sell us on other stuff we didn't need. They finished the repair quickly and the cost was what they said it would be. From the first contact we had with the staff at the front desk and every time after, we've had nothing but friendly, helpful, informative, and professional interactions with the people there. Wilhelm Automotive is now our "home" repair shop. We would highly recommend them.
My experience with Willhelm was easy and wonderful from start to finish. I was able to make an appointment for an oil change the week before, and I waited in their nice air-conditioned office for less than an hour before it was all complete! Troy was so helpful and friendly! I will definitely use Wilhelm for all my car needs from now on! Great business!! 👍🏻👍🏻
Service representative Troy was extremely helpful, informative and professional. With his advice I purchased four new tires, and I believe (after doing my own research, and shopping around as well) that I received the best buy in my price range. The work was completed quickly and the tires ride beautifully. It's comforting to know I now have a shop in Phoenix I can trust and rely upon for a variety of automotive needs, and advice in general. That's rare these days.