| Category: | Electrician, |
|---|---|
| Address: | 4640 E McDowell Rd, Phoenix, AZ 85008, USA |
| Postal code: | 85008 |
| Phone: | (602) 904-6842 |
| Monday: | Open 24 hours |
|---|---|
| Tuesday: | Open 24 hours |
| Wednesday: | Open 24 hours |
| Thursday: | Open 24 hours |
| Friday: | Open 24 hours |
| Saturday: | Open 24 hours |
| Sunday: | Open 24 hours |
I rarely give reviews unless the service is bad,, however this team very much impressed my wife and me.
Pricing was very competitive, communication was excellent, on time and a very professional installation crew.
My down time was minimal, and the finished product was great. I have been in contracting for 45 years and Super Electric is one of the best contractors I have worked with.
I would whole heartedly recommend them for your electrical needs.
I was calling around for electric services and got all kinds of excuses whey people could not get to me for 2-3 weeks (couldn't find good help, too busy, etc.). Until I called Super Electric who said they could have someone out in three days and gave me a window of time right then. They sent a confirmation to both my email and by text each day right up to the appointment date. On the day of the appointment I received an email with a photo of my technician and a message with direct contact information. They were able to get to us before the time of the appointment and called to make sure that would be ok. The technician and his assistant were very courteous, professional, and took photos of everything they inspected before doing the work and after doing the work. They gave us three estimates. one was to put in the outlet requested, the next was to do a little more, and the highest was to do all the work identified and become a member of their company's maintenance program. Following the conclusion of the appointment, we were called by customer support to find out how the appointment had gone and if we were satisfied with their service. This company is all about customer service and bend over backwards to make sure their customers are happy and bring their return
business. Very professional!
Guillermo and team did an awesome job 2 weeks ago at our home. We had DIY-installed spotlights in our backyard for many years that we decided should be checked by a professional to determine if within code. Guillermo had his code book with him and was able to show us the code. Our lights were not even close to being within code. Because of the proximity of our pool to our home, there was no way to install spotlights in our backyard within code to light the areas we wanted lit. Guillermo understood our problem and need to light up the area behind our pool (where we couldn't put spotlights) and offered another solution that we had never considered; LED recessed lighting underneath our backyard patio. He was confident the lighting underneath our patio would be enough to light up the pool area and reach the back wall behind the pool. He put together a plan and quote and we decided to move forward. We were on the schedule for the following Wednesday.
Over the weekend we thought of several other questions and or ideas. I didn't want to bother Guillermo on his days off so I texted him letting him know to please get back only when on the clock next. He called me that Saturday afternoon and changed up the project a little to include two switches instead of one so the spotlights (the ones we could keep) would be on one switch and the led lights on a different switch with a dimmer. On Sunday we had one more question and he responded promptly (I'm certain it was his day off).
On Wednesday Guillermo and team (Dillon, Andrea, and Oscar) showed up on time and ready to go. They were very considerate of how I wanted to mark out with tape where the lights would go and made suggestions on where to place the lights to get the job done but also look aesthetically pleasing. They carefully put shoe covers on before coming into the home, asked for feedback throughout the day. They recognized I was working from home and asked if a good time to vacuum the floor before turning the vacuum on (to make sure it wouldn't disturb a conference call). They did a great job cleaning up AND took extra time and effort to get the lights installed without cutting drywall that would require repair.
Guillermo offered a safety inspection of our electrical system which we declined. However, he did mention that we were due soon to refresh our electrical box and if we wait too long it could require a box replacement which is more expensive. He was very communicative about what to expect, what he could and couldn't do within code (and why), and took the time to explain pros/cons to different ideas to solve our problem. The team worked great together, gave input, and legitimately really enjoyed working together and what they do.
We plan to ask Guillermo to come out again to help us with the electrical box refresh along with taking him up on the safety inspection he offered. It was a great experience and our finished project WAY exceeded expectations. Not only do the lights solve our problem of illuminating our backyard but the lights are absolutely beautiful and are a very unexpected upgrade to our backyard experience. They knocked this project out of the ballpark... grand slam.
Robert was amazing. It’s so hard to find trustworthy people nowadays but Super Electric takes the cake. He was friendly, knowledgeable, answered all my questions and even made suggestions for what we needed to repair next, which we also had him take care of for us. He is a genuine expert in his field and I will always have him fix all my electrical issues forever. I’ve even recommended him and Super Electric to everyone I know.
The dispatch that helps us schedule the technicians was also very nice, and they really try to help get technicians out to you as quickly as possible.
Thank you Robert and Super Electric for making my house a safe and bright happy space and reducing my stress for repairs by being so efficient and caring.
Robert arrived in the time slot that they had given me. He explained what he needed to do in order to locate my problem. Robert gave me a price quote on what it would take to do potential repairs and he assured me he would do everything to keep the price reasonable. He went through the rooms that I needed checked and he was quite efficient and very professional. I would recommend Mister Sparky to anyone that asked me if I knew a good electrician. Robert was a very pleasant individual and I appreciated having him here to do the work and let me know what I could expect if I needed assistance in the future . Thank you very much