AJR PUBLIC ADJUSTERS, LLC

We recently had a water leak in our kitchen and when we contacted our insurance company to file our first ever claim, we were shocked to receive only $2000.00 to cover the replacement of our hardwood floors and entire kitchen island. Since dealing with insurance companies is not what we know how to do, we looked for help. We were fortunate in finding AJR Public Adjusting through an online search, we read their reviews and they turned out even better than we hoped. From the beginning Bruce and Stacy were honest, professional, and friendly. We never felt like a number. They dealt with the insurance company so we didn’t have to, kept us up to date, and answered questions and calls promptly. Bruce is highly experienced and we felt like he kept our best interests in mind. Someone needs to be there to help those of us that are at a loss and AJR Public Adjusting was there for us.

Dr. Alexander was great! I can't imagine seeing another dentist as long is he is practicing in this area.

What an AMAZING company! Dealing with an insurance loss is stressful enough, but it is more disheartening when the Insurance Company does not take care of you. Bruce is persistent and tenacious with the insurance company, but is also incredibly friendly. Bruce ensured to keep us in the loop every step of the way. He was so great at updates, that my phone had automatically assigned him as a favorite. We had several complexities to our claim, that truly should have been an easy claim. As a family with a newborn we also appreciated how much he respected our home and belongings. He wanted us to get back to our normal life as much as we did. He showered us with empathy, and understanding during this process as well. We are forever grateful for Bruce.
...But it doesnt end there! Stacy is just as excellent as Bruce. Stacy was the person who first took our call (which I'm sure was frantic at the time). She also is the one that handles the financial aspect of it all. She ensured that we received the checks in such a prompt and timely manner it helped in relieving the financial burden.

From the very first phone call, all of my questions and needs were handled quickly and professionally. Bruce and Stacy spent time to educate me about the process and provided me with expert guidance along the way. My claim was somewhat complex due to the type of repair work needed and the location of my home (I live in a remote area). On my own, I was offered $2,000 to complete the repairs (which was honestly insulting and almost bordered on criminal) but when Bruce and Stacy stepped in, they were able to increase the final settlement amount of my claim from $2,000 to $162,000. Yes, you read that right! I am grateful to both of you and encourage whomever is reading this review to be assured that you are in good hands with Bruce and Stacy.

Simply put AJR Public Adjusters are the utmost professionals. They have decades of expertise and knowledge regarding property insurance claims that no lay person could ever hope to equal. Even though our water damage claim was on the small side, Bruce and Stacy made us feel as if it was the most important claim of the day. Bruce communicated with the insurance company adjustor as well as the remediation company yet kept us in the loop with text messages, phone calls, emails and in person. His responses to our questions were almost instantaneous. It might be somewhat of a cliche but Stacy and Bruce Horowitz are certainly the dynamic duo that comes to your rescue. They have the knowledge, professionalism and thoroughness necessary to take a difficult situation and turn it into just a minor road bump. I had a CEO of a billion $ plus business once tell me that there were lots of qualified people that applied for jobs, but the hard part was finding qualified applicants that were nice people. With AJR and Stacy & Bruce you are getting the qualified professionals, but most importantly these are nice people who care about their clients. A big thanks to Stacy & Bruce.

AJR PUBLIC ADJUSTERS are well beyond a FIVE STAR RATING . Bruce and Stacy work non-stop with calls, emails etc. to get the job done. They are relentless until they get you what you deserve. Remember they work for you and not your insurance company.

I am an 80 year old single woman with multiple medical issues. I was devastated when I had a minor leak and my insurance company sent over these incompetent water mitigation team who caused multiple damage to granite countertops, appliances dinged and damaged flooring, walls , taking out cabinets that didn't need to be taken out and breaking other cabinet parts,etc.

I tried talking to my insurance company's adjuster to no avail and became so frustrated I was ready to scream.

Bruce and Stacy took over and calmed me down and got and are still getting things for me that I could not get from my insurance company. Even though this was a minor claim - they fought and are still fighting tooth and nail to get everything I am entitled to. They worked on this claim as if it were over a million dollar claim. They treat you like family. How lucky I was to have found them.
THEY ARE THE BEST OF THE BEST. THEY DON'T GIVE UP AND KEEP ON FIGHTING TIL THEY GET YOU EVERYTHING YOU RIGHTFULLY DESERVE.

TO HAVE PEACE OF MIND AND GET WHAT YOU ARE ENTITLED TO, HIRE AJR ADJUSTERS, BRUCE AND STACY, FOR YOUR TEAM OF EXPERTS.