The Palazzo

I am keeping my review strictly to the independent living/assisted and NOT the skilled nursing.… That would have a very different review.
My father moved into an independent living apartment in August, and after a serious medical issue, and a 2 1/2 weeks day in the skilled nursing, he required higher level of care and is now under the Assisted living. After our experience at Palazzo’s skilled nursing floor, I was skeptical. I am pleasantly happy to report a very positive experience. My dad had a recent fall and was attended to quickly. Response time to his pendant give me added comfort as I return back to the East. All the caregivers have been nice and special kudos go to Dorothy, Melissa, and Luz who have been available every time I have needed them and have taken seriously every question I have asked, with the utmost of patience, because there have been many!

The Palazzo is a great place to live and work. My wife and I lived at the Palazzo for several months while we looked for a place to buy. We moved from Virginia to Arizona because of my wife, Vikki, being hired in the Marketing department. We have seen the dramatic expansion in activity, exercise and entertainment options with the redesign featuring Main Street.

Our uncle resides at The Palazzo and he couldn’t be healthier or happier! We are so grateful for all the services and amenities available to him. He has a beautiful, large apartment with a patio for all his gardening. Thank you for the excellent service you all provide to him. He’s thriving because of you !

My dad has lived at The Palazzo for a few years and I remain grateful to the team for the attention they provide to the residents and for the extensive activity program they offer. The happy hours and live music concerts are popular and it's fun to see that a lot of family members come to happy hour too. It's a great way for so many people to meet each other.

My father was in independent living for little while and now is in the skilled nursing floor. The Palazzo is incredibly well appointed and clean. The food is delicious. The apartments are spacious and the staff is excellent. There are a ton of activities for residents. The 'Main Street' area has a constant buzz of activity. I especially like how this is a continuing care community -- from independent living to asset living to nursing and memory care -- all in one facility. It's convent to all locations of the valley....highly recommended!!!