Coulter Cadillac Phoenix

I had the best and easiest car buying experience ever here! I worked with Denise and she was so helpful, patient, and willing to take extra steps to make sure I had everything I needed when purchasing my vehicle. I had reached out on a Friday to ask about a car they had on the lot, she emailed and called me quickly, we text back and forth a little, did all the negotiations via email over the course of that afternoon l, and I drove in Saturday morning to buy the car. It was clean, ready to go, and the entire process took less than hour (unheard of!). Denise even went above and beyond to help me get the windshield replaced at no cost to me (it was a pre-owned car that had chips that were filled). I really, really appreciate Denise and Tom for all their help. There was never any pressure, no rudeness, nothing but easy and respectful communication. Highly recommend!

What a wonderful place to purchase a car. My family and I were in the market to buy a new car. A family car that would allow us to take long trips and know that we would be safe. We went in to the dealership not knowing exactly which car we wanted. After talking with our wonderful sales representative, Mark made us feel comfortable in a situation we thought would be so stressful. The whole team from the receptionist, sales representative, to the finance department were so kind. Such an easy process. Move forward two months later and we love our new car. The kids have named it ruby and look forward to being in it, over our other car. Thank you to the whole team for the compassion and making this purchase easy for us.