Hacienda Healthcare Skilled Nursing Facility

This place is actually a good place. I have a family member who has lived here for 15 years. It's heartbraking that one idiots decision and actions have given this place such a bad reputation. What is sadder is the media and people only focusing on the bad things that happen and not any good the other good hardworking staff that work here. I have looked for other home that provide similar services and aside from going to another state they are rare.

Closing the place down will not help any of the patients who are still there and workers. All homes need improvements. Hacienda included. I beleive focusing on change for this around the country is in order in all SNFs.

My 32 yr old daughter has been at Hacienda for 4+ years. She is total care, nonverbal, yet she knows what is going on around her. When I am there I can tell the majority of the staff care about the residents and patients. They are attentive, kind and patient. With my daughter they have built relationships and I can tell by her smile or laughter or the scowl on her face who she likes and doesn't think so much of. I have to say most she has a very positive connection with.Whenever there is any issue, ie, bedsores, health issues, I receive a phone call so that I am aware. Having taken care of her at home for the first 28 years of her life, we recognize how demanding taking care of her is. It's a thankless and stressful job. I'm pleased that the staff takes such great care of her so that I can visit and enjoy her as my daughter and not my work. I appreciate the staff everyday for giving my baby the care, love and attention she deserves.