Category: | Car dealer, Car repair, Store, |
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Address: | 3800 89th St, Scottsdale, AZ 85251, USA |
Postal code: | 85251 |
Phone: | (480) 424-3559 |
Website: | http://www.chapmandodge.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb |
Monday: | 8:00 AM – 9:00 PM |
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Tuesday: | 8:00 AM – 9:00 PM |
Wednesday: | 8:00 AM – 9:00 PM |
Thursday: | 8:00 AM – 9:00 PM |
Friday: | 8:00 AM – 9:00 PM |
Saturday: | 8:00 AM – 8:00 PM |
Sunday: | Closed |
There are not enough words in the world to describe the level of professionalism and customer service that my Service Advisor has shown me. Christopher Bradford greeted me when I came in for an oil change for one of my Rams and I informed him of other problems I had, he referred me to an advisor on the main line for those repairs. Yet he still was in contact with me about those repairs even though it went to another advisor. I am the Vice President for American Ram Club Arizona and we will be recommending members to come see Chris whenever they need work and come in to see him! Thanks again Chris!
My first call to Greg in parts was very well received. Greg listened to my concerns and why I needed immediate attention. Greg personally walked over to Ruth and assured me I was in good hands. Ruth listened just as well and made an appointment for me for the very next morning. I was there on time for my appointment at 9 am and was out the door on time in just a few hours. Problem solved and I couldn't be happier. The attention to detail and the true understanding of what needed to be done was nothing short of professional. I can't thank this team enough. Outstanding service all around. Highly recommended ! A shout out to Chris at Desert Rat on Bell for providing me with the number and location of Chapman and introducing me to the team. Thank you!
As a first-time car buyer, I was so relieved with the amazing service. Ashlee was friendly and easy to work with. I didn't feel pressured to buy something I didn't want and walked away with a Wrangler that I love! Nick was also a pleasure to work with, super friendly and straight forward during the financing process. I would highly recommend this dealer.
When I arrived the first time I had an appointment the guy I was working with was not on it so I left and rescheduled when I went back for the reschedule I worked with Chris Bradford who has awesome customer service. He was friendly, polite and respectful. He greeted me, I told him what I wanted him to check and he would get on it. I told him what I might need and he was honest about what my vehicle needed. I appreciate all his help with my vehicle and with the ride share. I was very satisfied as to the service I got from Mr. Bradford. Thank you so much.