Costco Hearing Center

Someone referred me to Costco for my next set of hearing aids. So I went to the Scottsdale location and after researching bought the KIRLAND brand. They were supposed to b in within 1 week but it took 3 weeks. But they are easy to program and the battery lasts a week to 10 days!

Then I had to make 3 appts to have them adjusted for my specific hearing needs. Appts were taken on time with a very pleasant & friendly staff. The patience and understanding given to me by CHAD & ROBIN each time was extraordinary. They listened to my needs and by the 3rd appt got the hearing aids to work perfectly. I now refer to my hearing aids as my hearing buds (cause they are my buddies).

I highly recommend the KIRKLAND brand as well as the Scottsdale Costco location. Thank you very much CHAD & ROBIN for making my experience go so well. I am so enjoying my new world of nearing again.

Great pricing on different brands and types of hearing aids. Chad was my technician and did a good job of explaining my purchase options after my hearing exam and explaining my hearing results. Great customer service and you always have the Costco satisfaction backing. Definitely recommend.

I've had three free hearing aids tests in the last 30 days getting ready to purchase hearing aids. Costco's was by far the most in-depth and extensive test.

Robert (Bob) is a true example of someone who "more than satisfies" his hearing center customers. I left with a "WOW" appreciating great service, concern, and care by him. He is located at the center inside Costco in Scottsdale, AZ on Hayden (South of Frank Lloyd Wright).

On our stay in Arizona for 6 days, we did shop at Costco on March 24 of 2015, and also stopped by at the Hearing Center.
Previously on March 5, 2015 we did visit the Costco Hearing Center at Peachtree Dunwoody Rd, in Atlanta, GA where I could not get my husband's right hearing aid repaired. The reason was, she said, the hearing aid was too old (5 yrs) and there were no spare parts anymore so my husband ought to buy a new set.
Now with the very same hearing aid, we got offered a very swift and courteous repair; on the spot, by Ms. Robin. No questions asked, very professional and with a gracious smile. It took her only a couple of minutes and we were told there is no charge. What a difference such outstanding service makes within one and the same company but two different states!