Acoustic Designs

Islam and Erica were a big help with finding and fitting our wedding bands. Great experience!

The people at Helzberg Diamonds were amazing shout out to Steve Jo and MC for making my first Rolex purchase the best ever. Highly recommend shopping there

Erica was super nice and very friendly! My necklace broke and she cleaned my pendant & replaced the broken piece of the chain all so quickly. She even offered to help me put the necklace back on when she noticed I was having trouble. Thank you Erica!!

The initial buy was great. I went in knowing what I wanted, & Katherine & Jo answered all questions to give me peace of mind.

The issue is getting what you pay for or trying to communicate with someone. I was told to wait 2 weeks, which wasn’t a problem. When I showed up, it wasn’t ready because the jeweler quit and that I’d get a phone call when it was ready. I get it, things happen, but this wasn’t communicated to me. I didn’t know it’d be longer than they said, and I wasn’t told that I’d get a call, just to show up. Then I realized I needed a size adjustment, because my measurement was slightly off. Luckily the warranty covers it. I’m still waiting for a phone call that my size adjustment request can be fulfilled, if there’s a jeweler to even work on it, and the time frame that I should expect it to be completed.

I’m patient and hopeful, but for what I paid, i just wish the process was more transparent. If/when there’s a change, I’ll share an update.

04/23/2022 update: Pickup was smooth. I got what I asked for. My honest opinion is that it feels a bit overpriced, when comparing other legitimate jewelers, but it is what it is. I’m still happy with my purchase, but I’d suggest doing the work in research first to make sure this is the right place for you.

My honey bought me the most beautiful diamond ring... and I said yes! Yesterday was pretty awesome. And both workers who stayed with us to make sure I got what I want so both of them made my experience absolutely beautiful 🥰 Thank you for your kindness and care❤ I will be seeing you soon.

Kevin had done service for me in the past before he and someone else opened this company. I do always find Crestron service very expensive at it's a bit of a captive market and the skills are unique, but for better I worse I have Crestron at my house. They came out today on a service call, charged $140 an hour to troubleshoot and repair the problem. Price wasn't free, but quality of service was excellent and they were very fast. Experience matters - if you have Crestron, these guys are probably the right choice.

Very high end, and expensive, great equipment!