A Tender Dental Care II

I was just seen for my first cleaning and crown prep following my intake appointment and xrays. Both appointments were, amazingly, scheduled with MY time and convenience prioritized! Courtesy and excellent client service are evident in every interaction on the phone and in person throughout the practice, and surpassed only by the gentleness and concern for comfort expressed frequently during both the cleaning and the crown prep. And as a bonus, the use of a fully-effective, but short-duration anesthetic made the rest of the day so much more pleasant than past experiences!

Highly Recommend: I went to A Tender Dental Care near Fry's as a new patient and received amazing "Care". For optimal tooth care I needed a crown replaced and they completed the dental work the same day. First time in years (if ever) I left at ease with a smile, a rose (yes a rose) and a 2-week appointment for the permanent crown. I was treated with care and kindness all the while receiving optimal dental care. The next morning I received a follow -up phone call from Nichole to assure I was feeling ok. Best dental office ever!

I've seen Dr. Pollard for years now and she's always super friendly, honest, and gentle. The office staff is very professional and informative. The location is tucked away near the Galleria, and everything is new and modern inside.

Dr. Pollard seems to really care about my teeth and what needs to be done.

I now look forward to every cleaning appointment and know I'll be getting great care!

I went to A Tender Dental for 4 fillings and a cleaning this morning. I'm a new patient and found them on Google. I've been to 7 different dentists throughout my life (I've moved around a lot) and received many fillings over the years. This is the best dental office I've visited, hands down. Here's why....

1. I felt welcome before I even set foot in the door. When I called to schedule my appointments last month, Nicole assisted me and was very patient with all of my questions. In addition, she made every effort to accommodate my weird schedule.

2. I'm a baby when it comes to dental work. It freaks me out. The staff didn't make me feel bad about this at all.

3. Dr. Pollard was very attentive and didn't rush through the appointment. She listened to my concerns before he started and patiently explained everything that she would be doing. She was very gentle with her drilling and checked in with me frequently to see how I was feeling. My teeth are pretty sensitive so he took short breaks from drilling. That helped significantly! He also didn't try to sell unnecessary products/services, which I greatly appreciated.

4. These guys are organized! There were no surprises with my billing/coverage because they had all my insurance stuff figured out beforehand. Furthermore, I liked receiving a call confirming my appointment two days prior.

5. Their office is clean, quiet and relaxing. The atmosphere is soothing and peaceful.

I'm actually relocating to Mesa in a few months and will not be in Sun city grand anymore. I had such a positive experience with Dr. Pollard and her staff that I would consider making the drive to sun city west to have them do my dental work in the future. Overall, Dr. Pollard and her staff are very patient focused and strive to deliver the best experience possible. I highly recommend them!