Category: | Car repair, |
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Address: | 1838 E 3rd St, Tempe, AZ 85281, USA |
Postal code: | 85281 |
Phone: | (480) 559-7873 |
Website: | http://www.ravenindustriesaz.com/ |
Monday: | 7:30 AM – 3:30 PM |
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Tuesday: | 7:30 AM – 3:30 PM |
Wednesday: | 7:30 AM – 3:30 PM |
Thursday: | 7:30 AM – 3:30 PM |
Friday: | 7:30 AM – 3:30 PM |
Saturday: | Closed |
Sunday: | Closed |
What a great knowledgable group of smart guys. We had Ray and his guys install a ford 8.8 axle, new gears, front and rear lockers in our Tj. They talked with my wife and I for quite some time explaining our different options and price. I highly recommend them to anyone I know!!! Thank you Raven Industries!!!
Summary: Quality work completed faster than estimated, at a lower price than estimated, and he didn't replace unnecessary parts that some shops may have done just because he'd put them in the estimate. Definitely 5-star service.
Long version: My 2005 Tahoe developed a whine in the rear end that sounded like a jet engine at highway speeds. I got underneath and listened and determined that the pinion and/or carrier bearings were going bad. My employer has a commercial gear shop in Phoenix that they use for heavy truck differential rebuilds, but that shop only handles commercial accounts. They said they recommend only one place for passenger vehicle differentials: Raven Industries in Tempe.
I called Raven Industries next and explained my suspicions about the rear end. He quoted me what I felt was a pretty fair price for a new gear set, all new shims and bearings, and labor, and told me that if I could drop it off one morning he'd have it ready by that afternoon.
We made an appointment for the next week when he had an opening, and I dropped it off before they opened. By 10am he called to tell me it was done, and that I'd caught the sound before it could damage the gears so the cost would be lower because he only had to do bearings, not the gear set.
I picked it up that afternoon, paid $150 less than he had estimated, and can't believe how much quieter the Tahoe has been since he fixed it.
Highly recommend Raven Industries to anyone who has a differential issue.
-Mike
So.....not to be stereotypical, but, I am a lady with a vehicle that needed some work done and don't know much about car's, much less rear ends. I spoke with Ray at Raven and he explained to me in a way that made sense, as opposed to other places that used terminology that I could not understand. When spending thousands of dollars at a place on work and equipment that is not within my expertise, it makes me feel good that I am not being taken advantage of and that my vehicle is being properly cared for. I highly recommend these guys.