Aqua Science

Aqua Science went above and beyond in their service call. Not only did they resolve our issues with our water, but they resolved some other plumbing issues we needed. The plumber was AMAZING (when was the last time you said that). Highly recommend.

Representative came to our house for a recommendation of best water treatments in our home. Based on his advice, we ended up keeping what we have. No hard sell here. He could have made a great sales pitch and sell us some other system. Their representative was as honest as can be. Thank you. We will recommend you and refer you anytime and use you if and when we have the need.

The workman who installed the system was just fine, polite, knowledgeable and basically cleaned up after himself. I was disappointed that I had requested as specific person to do the installation and when they decided to send someone else, they didn't even ask me; they just informed me that was who was coming that day. Also a part was left out and so someone had to come back later in the day and arrived at a time I was cooking and could not interact with him or ask questions. The system itself seems to run fine and hopefully will reduce the calcium buildup problems I've been having.

The sales person left a lot to be desired. I admit, I was lacking sleep, not feeling well and genuinely cross. His attempts at jokes, etc. was not received well. When he asked the location of the whole house water source I showed him there was one right behind the washer and drying in the house. That would make the connection to the softener less than 5 ft through a wall and into the garage.

I did show him a second water turn off which not only turns off the water in the home but also the landscaping water. It's much further away and would require either going through a number of cabinets on the patio and in the garage or up and over at ceiling height and would be visible. When showed me his quote, it was the difficult connection requiring far more copper tubing and supplies. I took him back to the first water cut off (which I'd pointed out to him twice before) and ask, "why aren't you using this one"? It was close to both the attic and electricity. At which point he recalculated his quote.

We had a whole home
Filtration system installed and so far have been very happy. We could taste the difference in our water immediately. No more floating particles in our water from the fridge or our faucets! I also feel like our water in the toilet bowls looks cleaner. I’m excited to see if it helps reduce the amount of build up we see in the toilet bowl and around faucets. The sales tech was knowledgeable and friendly, and the installer got everything hooked up nicely. I’m satisfied with their work.