Your Care Agency

Seriously - an angel landed the day we met Jonathan. It's hard to capture the gratitude that my family and I feel toward kind Jon. He worked with us over a several month period to rehouse our 89 year-old father - patiently answering our questions and guiding us with confident, caring support. Jon helped us find a wonderful retirement home for Dad and even helped make sure he transitioned well. I highly, highly recommend Jon to you. Our hearts are filled with gratitude for him.

Your Care Agency was recommended to me through the rehab facility my aunt was admitted to post-stroke. I am from out-of-state and totally uninformed about healthcare in Arizona. Jon and Your Care Agency patiently explained every step to me. Jon set-up visits, during the COVID visitation shutdown to group homes that were qualified to meet my aunt's high-level care needs. Jon and Your Care Agency even helped us out in an emergency shift of skilled nursing facilities when my aunt had a difficult time in her first skilled nursing
facility. I called him for help late on a Friday, and he answered! My aunt was in the new skilled nursing facility on Saturday. It was such a relief to have someone to count on during such a difficult time.

Jon helped with placement for a family member. He was very knowledgeable about the different places and helped us understand the process. I would highly recommend him and his company.

Your Care Agency reached out and asked me to leave an honest review, which I am happy to do considering my consistently positive experience with them. There is no conflict of interest here because as of the last year, I no longer work in Assisted Living, so there’s no bias of hoping to win more referrals with flattery. This is my honest take on their organization.

Ive had the pleasure of working with the owner, Jonathan Shaw, on countless occasions over the years while operating Assisted Living Facilities. Placement agencies are NOT all created equal - the training, diligence and compassion of the placement agent have profound impact on the success of the transition for the elderly into long term care accommodations. Unfortunately, almost all other agencies are focused on doing the bare minimum while keeping appearances up for their referral sources. Your Care Agency consistently, and I mean every single time I’ve worked with them, has gone far above and beyond anything I’ve ever seen from another referral agency. They actually care about doing their job right, and to very best of their abilities. It’s as if Mr. Shaw has an “obsession with helping” in any way he can at any time, and I think he imparts this mentality successfully to his team. I always know that when I’m working with Mr. Shaw or one of his agents, I have someone who’s actively ensuring a smooth transition; a true advocate for all parties involved. When I’m working with Your Car Agency, I know every detail of medications, medical equipment, discharge paperwork, to the comforts and preferences of the resident and family, will be comprehensively accounted for, double and triple checked. It truly makes all the difference. I’ve seen Jonathan himself roll up his sleeves to assemble a bed and hang pictures, Ive seen him successfully go to battle with LTC insurance companies for his client, I’ve seen him buy a wheelchair with his own money for an ALTCS patient, and never even told anyone that’s where it came from. For the good of our elderly population and the medical support staff involved in their care, I hope Your Care Agency’s model grows to become the standard.

YCA - thank you for what you do and the way you do it! You make the long term care industry markedly better, and directly improve the quality of life for the elderly who are fortunate enough to have your advocacy.