|Address:||3105 Castro Valley Blvd, Castro Valley, CA 94546, USA|
|Monday:||9:00 AM – 7:00 PM|
|Tuesday:||9:00 AM – 7:00 PM|
|Wednesday:||9:00 AM – 7:00 PM|
|Thursday:||9:00 AM – 7:00 PM|
|Friday:||9:00 AM – 7:00 PM|
|Saturday:||10:00 AM – 4:00 PM|
Great service. I had my first accident and they really made me feel like they cared.
The PEOPLE at this agency are WONDERFUL and VERY helpful. One of the items you can pay separately for, ROADSIDE ASSISTANCE, leaves MUCH TO BE DESIRED!!! Within the past week, I accidentally locked my keys in my vehicle while it WAS RUNNING!!! I called in for help and the amount of time they said it would take to come out to help me (even tho a tow place is 2 miles from me) was approximately 1.5-2 hrs. I had an EXTREMELY RUDE rep on the phone that I was dealing with. When she told me that, I said well then I'm going to need gas for my vehicle by that time. She said I'd need to set up a separate service call for fuel and even tho I told her my wallet and phone WERE IN THE LOCKED CAR, she asked for my debit card, which was in my wallet which was in the vehicle. She was REALLY snotty with me. So after WAITING A LITTLE OVER FOUR HOURS, the tow truck FINALLY ARRIVED. The driver had 2 females in the truck with him. Hmmmm... And it took FOUR HOURS TO HELP ME???? VERY INTERESTING. ?? This was my 2nd sub-par experience with the "Roadside Assistance" that I PAY EXTRA FOR!!! I DO NOT RECOMMEND THIS SERVICE IF YOU CAN GET AAA, BUT I DO RECOMMEND SNIEZEK AGENCY for insurance! THIS AGENT'S OFFICE IS VERY HELPFUL!!
Amanda Horn at the Sniezek Group is wonderful to work with! She made sure I would be properly covered and was extremely knowledgeable to walk me through each coverage. Thanks Amanda!
I’ve been with this agency for over 8 years! I love how they call me by my first name when call. Great rates for home and car insurance. They are fast, reliable and reasonable.
I have had nothing but great service since pick Sniezek Group for my insurance needs. Matt Gamm has been absolutely amazing with all of our requests. I wouldn't hesitate to recommend them to anyone.
I have been a Western Union customer of this store for long time. Every time I go there, I received a great service over there. The store is neat and clean, and the staffs are professional, friendly, and have great customer serice skills. I highly recommend this place for check cashing, loans, and Western Union.
I went to Castro valley location as a customer and ended up working as a Customer service Representative. This is one of the best place I have worked so far. The manager here is awesome, she always gives her best to please her Customer as well as her employees. Great teamwork to provide excellent service to the customers. You will always get the help you needed. I ended up leaving this company for my career, but I still recommend people to work here.
The staff is always very nice and friendly. They take care of their customers very professionally and they give you one on one attention. Great customer service and I would definitely recommend this place to others.
The ladies here are always so welcoming, kind, fun and very respectful. Always say hi to me and call me by my name which is just so nice to hear when u go into a any business. My time is never wasted there.
Going here for many years for western union. The staff is always very nice and friendly. They take care of their customers very professionally and they give you one on one attention.