The Watermark by the Bay

When you think of placing your mom or dad or uncle or aunt in a secured, serene senior living community, think of Watermark by the Bay. This is the “Tesla” of senior living; a five star luxury retirement community for the seniors. The food is outstandingly scrumptious. The chef, Christina and her team are very nice, caring and professionals; and they make quality and healthy meals. I eat here all the time!

The management team are very wonderful, hardworking and caring human beings. Kevin, the ED, is an astute manager who is detail-oriented, and will always make out time to listen to you.

The Front desk team are very prompt and professionals whose customer service is second to none.

The nursing team are very professionals too who provide quality care for the seniors. I like the way they have handled the COVID-19 pandemic, testing both the staff and residents every Tuesdays and Wednesdays. You guys are doing wonderful job👏👏

I highly recommend this place!

When a treasured family member enters an Assisted Living residence that is not home following an exhausting hospital journey, one hopes for the best. Thankfully, Watermark by the Bay, Emeryville, does not just follow standard Elder Care "requirements;" its intuitive staff anticipates personal needs with gestures that go far beyond keeping a resident healthy....Watermark by the Bay individualizes offerings--even in this challenging time of COVID--to ensure a resident is happy as well. This beautiful community knows the little things, such as folding laundry with care, seasoning soup with special flavors, delivering the newspaper promptly, scheduling an interesting Ted Talk, sending cards following the death of a spouse mean so much. Our family is very grateful for our sister's thoughtful supervision. The Watermark misses nothing, gives from both the mind and the heart, and communicates with us beautifully. Sales Director, Jessica Carey, could have many titles: Hand Holder, Life Planner, Director of Minutiae, Decorator, Perfect Advocate. She needs to be cloned. Ann Grandin

This is a clean and seemingly cheerful assisted living community. There's live music in the foyer from 11:30 am - Noon, daily. The residents seem happy. But if memory care or nursing care is needed, or any attention beyond laundry / meals/ lodging / activities, residents have to organize, provide and pay for those needs on their own. This is not an advanced stage memory care facility, but rather is mainly for cognitive impairment disorder fragile elders. So if they sense that a resident is having serious memory issues, they liaise with the guardian of the elder and require, for the safety of the elder, that safe care be provided independently. Since this is a multi-story locked facility, fragile elders must be attended to go outdoors for shopping or walks.