Category: | Plumber, |
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Address: | 3266 Investment Blvd, Hayward, CA 94545, USA |
Postal code: | 94545 |
Phone: | (510) 216-6460 |
Website: | http://thenosurpriseguys.com/ |
Monday: | 8:00 AM – 7:00 PM |
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Tuesday: | 8:00 AM – 7:00 PM |
Wednesday: | 8:00 AM – 7:00 PM |
Thursday: | 8:00 AM – 7:00 PM |
Friday: | 8:00 AM – 7:00 PM |
Saturday: | 8:00 AM – 5:00 PM |
Sunday: | Closed |
Amazing customer service! All the techs (HVAC and plumbing) have been professional, on time, and very friendly. Easy to talk to and they take the time to explain things going on with your system without pushing services or parts you don’t need. Customer support when calling in has always been easy to schedule with. Honestly, every person we’ve worked with along the way has been great.
Re-upping our annual membership plan with them is always a no-brainer!
The 2 representatives were professional and knowledgeable about their job. The part that made me smile the most is that one of the technicians, Brian, was my former student in middle school. So proud of him!
These guys were great. I had 2 other companies come by before them and they both told me I had to replace my furnace. Bell bros fixed my furnace and gave me an extremely fair price. I was so impressed I signed up for their yearly maintenance service. I have a baby and our house had been freezing for a week. Space heater was not enough. Thank you guys so much!
I was due for routine maintenance. My tech, Mateo, was outstanding. He arrived exactly at 1:00 p.m. Followed the COVID protocol. Explained everything that he was going to do beforehand. He spent quite a while on the system. Mateo then explained and showed me photos of what he performed on the heating system. Mateo was very courteous, respectful and just a very down to earth fellow. Mateo is a credit to the Bell Brothers Family.