Pleasanton Auto Tech

My Chevy Equinox was giving some problem. The RPM needle was not consistent and the engine was not revving up as desired and was giving jerks while running. It all happened after the vehicle got serviced a week ago. I called up the dealership and they gave me an appointment a week later. I could not do without the car so I just walked to Pleasanton Auto Tech and met with Ed. He asked me to drop the vehicle and that if he gets time in a day then he will check the problem. I left my car and to my surprise he gave me a call in the next two hours and told me that the car was fixed and I can pick it up. I went to pick up the car and asked him about how much I owe him? And he said “Nothing” as there’s only one pipe which was loose and his technician tighten it up, that’s it. 😊 I was really touched with his gesture and honesty. We then spent about 30 minutes chit chatting. They have a really good setup with super experienced technicians around. Would highly recommend!!! Thank you so much Ed and team! 😊👍

Absolutely the best combo of price and service in the East Bay. I won't go anywhere else.

My experience with Ed's and Bob's bussiness is rather limited and simple - flat tire repairs. Some time ago for Lexus, and today for Tesla. Both times service was quick, professional, and easy going. They know how to put Tesla to a tow mode to lift it up (small thing, but still sayng something). Moreover - Ed inflate my tire near our office where Tesla was left overnight, so I can drive to the shop wihout waiting for a towing company. We chatted about Tesla peculiarities and repair delays while compressor was running.

And final touch - Bob did not charge me a dime for flat tire repair (I do not kow why, and they've declined coffee offer from me).

Hey Ed, Bob, and young mechanic, who did the repair - you've made my day! Good luck with your business!

Great people and customer service. Would recommend to anyone In need of Auto service!