Lorenzo Commons Apartments

Why 4 out 5...to be Cont.

I've been a resident here long enough change the name of ownership on the cashier Check at least 3 times, thus of course sending me through the trouble of having to update my Renter's Insurance...Now

Lorenzo Commons is Under New Ownership yet again!!!!!

Only this time, they cleaned house and started fresh....
I too was a victim of the antics of previous management which has been documented and corrected...to my suprise?!?!

Maintenance Man "Mike" - Met as he's doing his Spotless Laundry Room Thing. An unbelievably sweet man, that you'd want to take to a ball game, soft spoken and always with the assist extended.
I appreciate every time I run in to him.

Lead Maintenance Man "Arturo" - We met incidentally one evening in the South Parking Lot, as he was obviously on the Job @8:30 p.m. and we were headed out that same direction. He without hesitation spoke and introduced himself. A very high character person whom I see day in and day out high steppin it around here either helping my neighbors out or doing transitions etc.
Asset No Question!

Finally New Management "Louis" - We met while discussing some of my financial confusion via online Rent Payments, Unwarranted penalty's
on my file that he had already fixed prior to speaking to me and turned and showed it to me on his monitor. "Major Points"!

I lost all my keys last week, needless to say i was bracing myself for a nightmare with getting new keys made and getting Poached at the same time. Without going into specifics had my new keys waiting for me when I arrived home the next day, but the man was outside helping Mike with landscaping before escorting to my apartment and opening my door for me.....COME ON!

I literally ran into Louis and Arturo as I left for work today in the North Parking Lot discussing the Cars vs. The cutting of the trees. We talked for a few moments and the dialogue was outstanding and really made me feel right at home not awkward nor Threatening at all. He appears to have the pulse of the community thus far.
Hands on, Stand up Leader!

Cont. 4 out of 5....
Although management has been spot on, I know it's ultimately up to this New Ownership group and how they intend to treat us, the tenants with reasonably feasible leasing options as we all strive to recover from these unprecedented times.

Fingers cross they continue this great decision making process!

I lived here & ran my business from home for a little over a year. Arturo, the Maintenance Lead was the best. He fixed any issues that occurs and was super friendly. He gets 10 stars from me. I was also a big fan of the Amazon lockers on-site that made package deliveries seamless & convenient. Also the new manager Luis is a great addition.

Arturo in maintenance is simply terrific. The other day when i called after hours to get my broken shower knob fixed, he rushed and got it done in minutes.True story, a while back i was in Europe, Arturo noticed I wasn't there but my car was, so he alerted mgmt and mgmt called me to make sure i was okay... thats care.
And when there was an emergency in my neighbors apartment with smoke rushing out, Arturo rushed in to make sure the tenants were safe... uncaring of his own safety.
The guy is simply amazing.