Dr. David Melniczek

All in-person interactions from the minute I stepped into the hospital on the day of my health screening were A++ as were all other interactions all the way up to and including the departing sign-off. No findings in my colonoscopy was a major relief. All this is ruined and now a reason for erroneous and unnecessary stress brought on by Mark Twain’s Billing department and their egregious coding. Super happy with Dr Melniczek’s colonoscopy experience, which is now tarnished for me due to unnecessary financial stress. I visited Dr Melniczek’s office and they have confirmed that they would vouch for the Health Screening Colonoscopy versus the Billing Department’s “Diagnostic” coding. The health screening is for cancer and the only other procedure that day was for external hemorrhoid banding which is not cancer related nor needing of sample or further testing (it’s not the purpose of the health screening for cancer). My frustration is exacerbated after speaking with Mark Twain billing whom was very short, argumentative and not helping. Very sad to have that contrast versus what would be a stellar overall experience. Oh yeah, currently being billed for $3,700 out of pocket for a colonoscopy health screening. I’m 52, was overdue for a first colonoscopy, and wish I could be happy about it all. I have Cigna, and their customer service already fixed a previous Mark Twain billing error. Now Cigna has assured me they will get this fixed, and they are being supportively helpful. I won’t be relieved until I see the correct bill.