SQ Medical Supplies Inc.

Such a great company! Been ordering with them exclusively for all my mask needs for a few years now, since early 2020. The service is professional and fast, and the products are reliably first--class quality. Highly recommended!

I mistakenly ordered the wrong masks. Two days later after I noticed, I checked to see if the item was shipped. Fortunately it was not shipped yet. I reached out several times via telephone to customer service with no response, to pay the difference for the correct masks or to cancel and reorder. I sent an immediate email and I'm yet to hear back from customer service. So far the customer service team sucks with their response!!!!! This is not how customers should be delt with. This would have been my second purchase with recommendation to friends and family but I'll have to notify them of this poor service.

UPDATE: My issue was resolved a few hours after my review. The product is great but customer service needs to be more prompted with their response as the return policy is so strict.

I have tried different KN95 masks available in the market and I am not satisfied with most of the qualities. Recently, my friend gave a box of this masks. I was impressed by the quality after put the mask on. Most importantly, the mask can seal very well on my face and ear loops are perfectly fit, not too tight, not too loose, which are not very common on other masks I tried. I then did some research on this mask and found out that they are listed in FDA's appendix A, as shown on the package. Anyway, I love the product, and recommend to all my friends now.