Bluewater Photo

These guys are awesome! They helped me out in a pinch when I was pressed for time on a camera accessory and when I had a shipping issue they had not one but two people respond to me! Very thorough customer service and you can tell these guys really care about their customers!

I broke the mount to my ITorch Pro light and couldn’t not find a replacement anywhere. On the suggestion of a friend who buys all his equipment from Bluewater, I contacted them for help and Tommy was able to procure a mount for me. Saved me about $500. Without the mount, the light is useless and I would have had to purchase another. These guys are really great and know everything there is to underwater photography and they are extremely helpful.

Fabulous and knowledgeable advice throughout. They contacted me within minutes of placing an order to ensure I would have all the right components to make my camera, housing, and strobe when effectively together and to make sure I was purchasing the right equipment for my needs.
One of the items, a Fantasea housing, arrived with an defective alarm system. When I contacted Bluewater, they immediately said they would make it right. When the manufacturer, Fantasea, refused to send me a replacement unit without delays or additional expenses, Bluewater Photo stepped in and purchased a replacement for me. They are quick to respond and stand behind their sales.

Have been working with them for several years and couldn't be more pleased. Shipping is fast and they can be contacted for questions indefinitely. The employees know the equipment they sell in and out. Especially, I would like to thank Tommy and Mark for all their excellent help.

I recently moved from a point and shoot underwater camera to a Canon Power Shot g7x Mark II with an underwater housing. I bought it after reading several articles on the Bluewater site discussing options in all price ranges for underwater cameras. I usually buy my camera equipment from B&H in NYC but Bluewater actually came in with a better price so I took the plunge and ordered it from them. Everything arrived perfect and on time. I had a question after I got it, emailed them and got a quick response with good advice. I am very pleased with their customer service before and after the sale and will definitely use them again when the time comes to expand my system.