Melrose Discount Furniture Inc.

I had a great experience with Melrose Discount. I order a living room set online. Delivery is free and quick, I received it next day.

I've ordered several pieces from them and am always satisfied with the service. Everyone is very nice and helpful. The only downside is there's no showroom so you just have to hope what you're getting is what you want. Some wooden slats in the bed frame that I ordered broke shortly after having it and they replaced some of the wood pieces because while the bed was almost $1000, it was made of cheap wood.

I looked for a upholstered bed with storage everywhere and couldn’t find a place that wasn’t going to charge me $1600 for the bed, delivery, assembly, taxes, and so forth. Came across this place and decided to go by their office location(not a showroom). Just so I could see who I was dealing with face to face and be a little more comfortable spending my money somewhere I hadn’t heard of before. The guy inside who helped me was pretty cool I read the reviews before hand of him being rude but I don’t believe that’s the case he just not a bubbly person but he has no problem having a conversation with you. He asked me to show him the bed, he pulled it up, I paid for it and we set a date for Saturday. The only issue we had was the store is closed on the weekends and so I couldn’t call to verify which Saturday when I didn’t get a call from the driver. Called Monday morning explaining that I thought they were coming that past Saturday and he apologized and had my bed delivered the same day. The delivery driver was awesome and had my bed set up in no time, even after we spent awhile trying to figure out which direction I wanted the bed so that I could get to all the storage spaces in my small room with such I large bed. Needless to say I LOVE the bed and it was $1000 well spent and I didn’t have a terrible customer service experience. I feel comfortable buying from them in the future and referring others to them as well.

I had an exceptional service from this store. The store representative was very professional and explained everything thoroughly. My order came as promised. Now I am enjoying my living room furniture. Will recommend to all my friends and family. Thank you Melrose Discount Furniture.