| Category: | Car repair, Store, |
|---|---|
| Address: | 10249 San Fernando Rd, Pacoima, CA 91331, USA |
| Postal code: | 91331 |
| Phone: | (818) 899-9519 |
| Website: | http://www.caseyscycles.com/ |
| Monday: | Closed |
|---|---|
| Tuesday: | 9:00 AM – 6:00 PM |
| Wednesday: | 9:00 AM – 6:00 PM |
| Thursday: | 9:00 AM – 6:00 PM |
| Friday: | 9:00 AM – 6:00 PM |
| Saturday: | 9:00 AM – 6:00 PM |
| Sunday: | Closed |
Very knowledgeable and professional staff.good selection of parts, especially hard to find parts.
So i was riding from the SF Bay Area down to Rosarito, Baja Mexico for a charity run. On the way, i was wobbling. I pulled off to check . Damn! Leaking air. I was in a mess and i was killing my phones battery calling all the shops and they were all closed. Im not familiar with the area either. In a nearby city was Caseys Cycle, said they would wait for me! Gas station by gas station i reinflated my tire, the people in the area were solid and helped me get there. Once there these guys took care of me like priority #1.
Was back on the road same day...late but made it. I have to give a long overdue shout out to those at Casey's Cycle putting in hours on a Saturday and helping me out!
Brought my dads bike there for a tire, rim, and rear disc, which priced at ~$1300 or more but im not entirely surprised. New parts and labor makes sense. Happy with the service, but he swiped my chrome axle nut! Not a big deal I have extra parts. His dad would be proud with where the shop is today.
Just giving a thumbs up for customer service that originally started from a simple Ebay purchase and a follow up phone call from Pat as part of that deal that helped me locate a mating wheel.
I feel most shop/sellers would have simply let the original deal go once completed and moved on as that was all that was required of them. They went the extra step for a guy half way across the country and I am thankful for that.