Pomona Vista Care Center

As a professional in the senior living industry, Pomona vista is always top of mind, if I need to refer to skilled nursing. Monica, the SW, is always to inviting and helpful, and Nancy, the DON, is so knowledgeable in her field. I also work closely with Albert, the Liaison, and he truly guides the families through the process of finding care and is always available for them, even after they admit. This is a great option for skilled nursing and rehab!

My Mom was admitted to Pomona Vista Care Center in August for approximately five weeks. We had a chaotic entrance into the facility in that it was after hours and there was a bit of confusion over the course of her treatment, as well as who her supervising physician would be...the situation was eventually straightened out, and it was due to a mixture of factors primarily outside of PVCC's control. From that hectic beginning, we met and interacted with a hard-working, compassionate and dedicated staff of people -- Kay [Raquel] was the charge nurse and Chedale was my Mom's nurse that first night. My 86-year-old Mom was weak and ill, coming off of back-to-back hospital stays. I was scared. This whole situation and nursing facility environment was new and foreign to us. Kay was very compassionate [throughout my Mom's stay] and that night, she was extra sympathetic. It was late, there was confusion generated from the hospital-side, and I was exhausted. Without going into the medical details of my Mom's stay there, I'll just say she needed extra TLC to get stronger and heal; she has dementia, and was sometimes confused and frightened to be in a new environment. Throughout her time there, there were several exceptional nurses, CNAs, Physical therapists and activity specialists who went above and beyond to make my Mom [and me] feel taken care of, listened to and respected. Due to Covid, visitation was limited, but when I was there, I always saw a team of professionals who was constantly on the move. They were always working, running, helping, holding patients' hands [either literally or figuratively] and supporting. The Activities Crew there is top notch -- Joana, Heidi, Loretta, to name a few...all excellent. Heidi, in particular, did so much to make my Mom feel safe and secure. My Mom loves the Bee Gees, and once Heidi found that out, she would often put videos on and sit with Mom to watch...the music and company would relax her, which was a hard task since she was not at home or with her loved ones. The Activities crew are so good at making sure every call is answered, visits are scheduled and families are kept in the loop regarding their loved one's mental status and emotional well being, at least in my experience. There were a ton of nurses, PTs and CNAs who also stood out to me, and made a positive difference in my Mom's care [pardon my spelling...I know some of these names are misspelled, but I would like to mention them, at least]: Myla [so kind and caring], Joffrey [super helpful!], Yvonne [so caring], Merlie, Elsa, Vilma, Saijoo, Vilma, Maria [great CNA, so attentive! She would sometimes sit with my Mom to make sure she ate], Benedett, Anton, Estella...I know I'm forgetting people, but honestly there were too many to count -- people who show up to help, but also have heart. Some even checked on us after my Mom's discharge just to see how she was doing. Thank you to all the staff who took care of my Mom and were responsible for helping to get her on her feet [literally] and safely back home.

The most important thing that I keep in mind when choosing a skilled nursing facility is the type of care my patients receive. Pomona Vista has lived up to and exceeded all expectations that I had for a skill nursing facility/rehab. From the care staff to Social Services Director to the director of nursing all have exceeded my expectations.

I am the administrator for La Verne Manor Assisted Living facility and I have sent more than 10 patients to be cared for at this facility and my residents have been well taken care of. The communication of the staff has been on point and I know exactly what’s going on with my patient and they are discharged in a timely manner. My patients come back healthier and stronger during their stay at Pomona Vista.

I will continue to work with Pomona Vista because I know that my patients will be cared for above and beyond what is expected. Thank you for always taking care of us!