| Category: | Store, |
|---|---|
| Address: | 24735 Ave Rockefeller, Valencia, CA 91355, USA |
| Postal code: | 91355 |
| Phone: | (800) 378-4385 |
| Website: | https://www.idealpetproducts.com/ |
| Monday: | 8:00 AM – 4:00 PM |
|---|---|
| Tuesday: | 8:00 AM – 4:00 PM |
| Wednesday: | 8:00 AM – 4:00 PM |
| Thursday: | 8:00 AM – 4:00 PM |
| Friday: | 8:00 AM – 4:00 PM |
| Saturday: | Closed |
| Sunday: | Closed |
Have had a Patio Door xtra large door for German Shep and Fat Lab, they destroyed the housing and the flap. I ordered the parts from Ideal, and when they came, the flap was just a bit short, left about 1/8" gap. I think it may have been my fault that I ordered the wrong part. I contacted support and they are sending the correct one to me via 2 day USPS and no charge.
I have been a customer since we had big dogs, 21 years, and will be an Ideal Pet Product until I don't have pets again, which, will be after I die.
Thanks for the great customer service.
Recently purchased and installed The "Wall Entry Pet Door" from Ideal Pet Products. The quality is exceptional and it was very easy to install. From start to finish it was a very pleasant experience. The gentleman that assisted with my questions was Tom, whom walked me through sizes, fitment, and all pre-purchase items I was curious about. The unit came very quick and was well packaged. All instructions were clear and well detailed with photos. The unit fits well and my dogs love it. Within a day they're both using it. I would highly recommend this unit and company!
So I bought a used patio dog door from someone and need info for some replacement parts! But was not sure what kind of door I had, so I sent a question over to there customer service team. A representative named Janice Long reached out to me very quickly. She was so helpful, went above and beyond to help me figure out what type of door I had! If you look up great customer service Janice Longs name should pop up! Thank you so much Janice for all that you did to help me, you are truly amazing and I can never thank you enough! This company not only has great products but even better people who work for them!
Great product. I too have a Ideal Pet Door for many, many years. Only last year did the door flap show signs of warp and the seal was thus compromised; so I ordered a new flap. Still had small issues which may be due to me not "seating" the replacement flap correctly. This year I decided it was time to replace the whole insert. Cost effective still. Beats buying a pricey entire new door. Give these people a try. You will be glad you did.
Bought Ideal Pet Product pet door over 20 years ago and it served it's purpose fabulously! Yes, after 20 years, the flap got a little torn. Today, bought replacement, after 20 years, mind you, for less than $70, and it fit perfectly! Expecting 20 more years of grear protection and service for our dogs and us! Can't say enough how we've been satisfied with these pet doors!
Welcome to Ideal Pet Products - Quality Pet Products Since 1979: Pet Doors, Replacement Parts and Pet Accessories. Categories. About. Blog; Where To Buy; How-To Videos; Pet Doors; ... 1-800-378-4385. 24735 Avenue Rockefeller, Valencia, CA 91355. Monday through Friday 8:00AM to 4:30PM (PST) Ideal Pet. Contact Us ; Customer Service;
Ideal Pet Products/ EYENIMAL/ Num'axes. 24735 Avenue Rockefeller Valencia, CA 91355. Got questions? We're here to help. Call Us Toll Free at: 1-800-378-4385 Email: help@idealpetproducts.com Fax: 661-294-8287. Hours: Monday through Friday 8:00 AM to 4:30 PM PST (excluding weekends & holidays) LOOKING FOR REPLACEMENT PARTS?
Please visit us at www.idealpetproducts.com, or call our toll free customer service line at 1-877-IDEALPET (433-2573) or 1-800-378-4385 (M-F, 8am-5pm, PST). For the smallest dog or cat to the ...
Founded Date 1979. Operating Status Active. Legal Name Ideal Pet Products. Company Type For Profit. Contact Email help@idealpetproducts.com. Phone Number +1 800 378 4385. Ideal Pet Products provides the cutting edge of high-quality pet door design and manufacturing. Their goal is to help the whole family with freedom, care, and protection.
Ideal Pet Products is located at 24735 Ave Rockefeller, Valencia, CA 91355. Ideal Pet Products can be contacted at (800) 378-4385. Get Ideal Pet Products reviews, ratings, business hours, phone numbers, and directions. Search the Chamber Directory of over 30 Million Businesses Nationwide!
Ideal Pet Products has been on the cutting edge of high quality pet door design and manufacturing... 24735 Avenue Rockefeller, Valencia, CA 91355
Ideal Pet Products (661) 294-2266 Visit Website Map & Directions 24735 Avenue Rockefeller Valencia, CA 91355 Write a Review. Is this your business? ... TollFree: (800) 378-4385. Payment method mastercard, all major credit cards, discover, visa, amex Neighborhood Valencia Other Links.
Please visit us at www.idealpetproducts.com, or call our toll free customer service line at 1-877-IDEALPET (433-2573) or 1-800-378-4385 (M-F, 8am-5pm, PST).For the smallest dog or cat to the largest 120 pound pet, Ideal Pet has the right door.
If you believe you purchased the correct flap and would like to discuss any other details with us, please call Ideal Pet Products Customer Service at 800-378-4385. Thank you for your time in posting your review, and we regret the difficulties you've had with your pet door replacement flap.
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