Address: | 532 N Azusa Ave, West Covina, CA 91791, USA |
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Postal code: | 91791 |
Phone: | (626) 339-9506 |
Website: | https://www.friartux.com/locations-west-covina |
Monday: | 11:00 AM – 7:00 PM |
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Tuesday: | 11:00 AM – 7:00 PM |
Wednesday: | 11:00 AM – 7:00 PM |
Thursday: | 11:00 AM – 7:00 PM |
Friday: | 11:00 AM – 7:00 PM |
Saturday: | 10:00 AM – 5:00 PM |
Sunday: | 11:00 AM – 5:00 PM |
Elizabeth is great! Reallt sweet and helpful
But the younger one, Crystal, is extremely rude!!!! Don't work with crystal just ask for Elizabeth
The customer service was absolutely excellently superb. Elizabeths knowledge and expertise in the craft of making someone look and feel good in a suit or tux show through every time I rent from Friar Tux. Elizabeth's patience and suggestions are always on point. I am truly grateful for the service I receive form Friar Tux especially when the stress of creating an event falls on your shoulders. Thank you Elizabeth for making my experience with Friar Tux an excellent one. I can honestly say Friar Tux has professional working for them.
The staff were very personable and knowledgeable about the products offered. The entire rental process/procedure was throughly explained and all my questions were addressed and answered. The Staff suggested a myriad of parings that enhanced the look of my suit making it even more stylish. Checkin was easy and wait time minimal due to the self checkin tablet upon entering. The redesigned and update decor of the business’s interior was great and made for a more enjoyable customer experience. I would definitely recommend Friar Tux should you need a suit/tux for any occasion.
Everything was going smooth, fit perfectly. The guy helping me said I’ll pack everything for you and your all set… Well On Gameday of the event when i opened up the package i noticed they didn’t pack the cuff links. Called and the girl on the phone basically said there isn’t anything they can do since those are thrown in free.
Update…
Everything was resolved thanks to great management. I look forward to working with you guys again. Thanks.
Staff was very attentive and helped each other out. Even if it wasn't "their customer". Your attention to detail is remarkable. My tux was promised on the Wednesday before my Tuesday wedding (2/22/22), but it actually arrived on Monday. A whole 8 days before. Again, thanks for making my wedding day special to me and my wife.