Category: | Doctor, Health, Store, |
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Address: | 4340 Redwood Hwy Suite A-22, San Rafael, CA 94903, USA |
Postal code: | 94903 |
Phone: | (415) 472-2343 |
Website: | http://elsonhaasmd.com/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
My wife's phone was a T-Mobile LG. I was in the store asking about the T-Mobile tracking device and we talked about the LG phone. I was told about an upgrade to a TCL but I had to talk to customer service and couln't do it through the store. Days later I got the TCL and went to the store to get data transfered to the new phone. When I asked about the return of the LG they printed a label and told me I had to take care of it. For years I've been a T-Mobilr customer and NEVER had to exchange a phone in this manner. I immediately went to a UPS store and had the phone packaged and shipped. Weeks later I get a somewhat nasty email about not getting the LG phone and to take it to the T-Mobile store if I had it. A somewhat heated conversation with customer service followed. Days later I get an email stating they have the phone. I left Sprint to go to T-Mobile because of incidents like this. I beginning to get that Sprint smell again. I've been to several other T-Mobilr stores and have NEVER had problems like this that couldn't be taken care of at the store level. An email that tells me to take the phone to the store - I was at the storeI thought I heard that T-Mobile had great customer service except when you need customer service. This is the second time I've been to a T-Mobile store since the merger that I couldn't accomplish an issue I needed addressed, It's beginning to smell like Sprint and it's not a good smell. Strike 2. Considering how much I pay every month I expect better customer service the few time I need it. What happens after strike 3? The first time I went to the store I said I would talk to my wife about the TCL. When I went back two other sales people they knew absolutely nothing about what I was talking about and to basically go to another company. I'm beginning to think I should have listened to them.
Zane and Mujar (spelling?) were great. They answered all of my questions, and explained in detail, the differences between the new and older phones.
I recently visited this T-Mobile location with a family member. The service they provided was excellent. Ryan, Mo, and the store manager, Zane, were very helpful. Both Ryan and Mo took the time to explain everything in detail to her. Zane even went the extra mile by picking up a phone for her from another location. We will definitely return.
Prior to visiting this store I visited 3 different stores who unfortunately couldn’t help me properly because I’m sprint customer. I was getting ready to switch to Verizon until I decided to stop at the homer glen location. I’m glad I stopped there because I was lucky enough to meet Zane! Not only was he able to address my concerns but he was able to get me a into a new phone on the new 5g network and brand new tablet all while making my bill cheaper. Zane went above beyond and definitely made me feel more welcome than any other store has. I highly recommend this store and Zane.
Finding Dr Haas and his practice feels nothing short of a blessing. My husband and I both felt he really listened and cared. It felt that there was a partnership in our well being. He was kind and open hearted with a lightness. It seems clear he cares and enjoys being with his patients. Each person in the office was kind and helpful. We are delighted to have found this special place. Thank you.
You cannot ask for a more knowledgeable and caring doctor than Elson Haas. He has been my primary physician for decades and always makes time to ensure that I get the best possible care. He listens to every symptom, is thoughtful about details, and provides treatment grounded in research.
Dr Haas was very responsive to my questions. He also asked great follow up question to illicit more information. He clearly is a medical professional who knows how to listen to his patient. I feel confident the care I will receive.
Don't expect a typical doctor here. If you want to feel better. I mean truly better, and not just bandaging the symptoms like typical allopathic medicine, give them a call. I feel so fortunate to have a functional medical practice in my area that takes my insurance.
My first visit with Dr. Elson Haas was excellent. Of course he is knowledgeable. He also took the time and care to read the extensive paperwork I filled out as part of the intake, and thoroughly discuss it with me. He did the kind of personal doctoring using time-honored exam procedures such as visual inspection and palpation, not just relying on machines for "information." I found Dr. Haas to be very personable as well. He seemed genuinely interested in me and my concerns, and addressed them one by one. Thank you for your excellent care!