Category: | Store, Store, |
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Address: | 500 Devlin Rd SUITE 102, Napa, CA 94558, USA |
Postal code: | 94558 |
Phone: | (800) 969-1961 |
Website: | https://www.vinfolio.com/ |
Monday: | 9:00 AM – 4:00 PM |
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Tuesday: | 9:00 AM – 4:00 PM |
Wednesday: | 9:00 AM – 4:00 PM |
Thursday: | 9:00 AM – 4:00 PM |
Friday: | 9:00 AM – 4:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I'm so really happy for the help from the lady's this location
Really nice place I like how the lady's help me with everything on my phone
Great service ,all the time the ladys doing great professional job . I so happy visit this place for help
I'm blown away at the negative reviews. First off I find their storage prices on wine very reasonable compared to other facilities. I do think what sets them apart is their customer service. An assistant of mine mistakenly mailed a wine order form to them (vs the actual winery) and Sarah drove on her lunch break to mail the order form back. You just don't get that level of service with other facilities. Also, they have ample offerings of investment grade wine which I find to have less markup from other vendors. I buy hundreds if not thousands of bottles per year and they are a consistent go to. I'd highly recommend.
Peter handled a situation with FedEx very well and I am giving him 4 stars for his excellent service. My advice is that if you are importing wine to Australia you need to be cognizant of the duty that FedEx applies to the import and ensure you are clear what that is, as it changes the cost of the wine somewhat. Thank you Peter for your great service.
I am very grateful for a wonderful experience working with Searcy Jackson. I look forward to placing another order soon!