Category: | Bicycle store, Store, |
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Address: | 11400 Donner Pass Rd #100, Truckee, CA 96161, USA |
Postal code: | 96161 |
Phone: | (530) 582-0909 |
Website: | http://www.thebackcountry.com/ |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 6:00 PM |
Sunday: | 8:00 AM – 6:00 PM |
Knowledgeable and very helpful staff. I bought s roof rack, and Scott made sure it fit my car - and installed it for me. I've also bought cross country skis there, and the staff was very helpful.
We needed gear on Thanksgiving Day to rescue our cat from a branch 30 feet up in a Jeffrey pine (all of our climbing gear was 200 miles away). They had a full selection of ropes, harnesses, grigris and locking carabiners, and we got great advice on how to get the rope over the branch. Cat is down and we can enjoy our Thanksgiving. Thanks for being there for us!
Such a great staff and excellent support. Mike the owner really made the buying experience comfortable when I bought two Mountain Ebikes. He really goes the distance to make sure the purchase it right for you. He even made himself available by cell for any questions after the purchase. A great resource to have when riding Truckee. I highly recommend them.
I was looking for a bike rack for my car. Jason found the perfectrack, asked all the right questions and could not have been more helpful. These guys have our business in Truckee from now on. Cannot recommend them highly enough
I bought this 2022 Norco Range C2 a year ago. I bashed the frame on a rock and put a hole it it. The guys at The Backcountry processed the crash warranty for it through Norco and got the bike back in much better condition than when I dropped it off. They tuned it and even washed the bike (had salt caked all over it from Bonneville Salt Flats). Great friendly and knowledgeable staff.