Ryan M. Solberg, MSPT

I received my R1T back earlier than anticipated. Costumer service kept me informed of the status when I had questions. 2 points I would like to make, 1. They are not there to hold your hand and they are not there for anger management therapy. 2. I’m an early adapter with Rivian, which means there is a learning curve, asking questions ahead of time, doing one’s homework, helps with communications and realistic expectations. I called periodically and asked questions without nagging or demanding. They answered me in a professional and timely manner. Treat people respectfully and you will be treated with respect. Thanks Steve and Rachel, and Tim. Job well done.

Fixed my aluminum bedside and it looks perfect. Service was great and I couldn't be happier.

Have used CarCraft Chesterfield once prior for minor rear sidewall repair and wheel service/alignment, was happy with service. Second use was more satisfying, as I squeezed my AR Stelvio into the garage over the weekend and scraped the front end, absorbing white paint on Alfa Rosso surface and black lower grill. Went in for an estimate to clean-up/buff the corner, estimate was ~ $1600 - 1800 due to labor to remove/reinstall corner module. Alternate suggestion was to attempt to "clean-up" with some solution and hand buff - looks great, no-charge, 15 mins. "We're good". Highly recommend as they are customer centric.....

These guys did an amazing job on my 2015 Toyota 4Runner. I was involved in a single car accident and had quite a bit of damage on the passenger side of the vehicle. I used them since they were a Geico recommended repair facility. My vehicle was only in the shop for one week, and when I went to pick it up it looked as good as the day I drove it off the lot.

I would recommend these guys to anyone, and God forbid I have another accident in the future I know where I'll be getting the body work on my vehicle done.