(July 16, 2020, 3:06 pm)
While I was inquiring about a some occupancy sensors that were needed for our schools, I made contact with Walters (Will Call Center) and I had the privilege in being connected with Andrew Felix, Counter Supervisor and Mark Gomez, Branch Manager. All though they did not the quantity I needed, their knowledge in products, professionalism, and support was stellar.
Although the phones were ringing; other customers were being assisted, and/ or waiting to be assisted, I never felt rushed. They demonstrated customer care for all. Kudos to Walters and thank you Mr. Felix and Mr. Gomez!