Category: | Car repair, |
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Address: | 5640A Lincoln Ave, Cypress, CA 90630, USA |
Postal code: | 90630 |
Phone: | (714) 484-1982 |
Website: | http://www.aeauto.biz/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I had gotten a haircut from Star hair salon and my battery was dead when I was trying to leave so called AAA Roadside Service to get a jump and the mechanic that was sent told me I had an 85 month battery 5 years but only had the car 2.5 years so he told me to call the dealership that I bought the 2019 Toyota Seinna and get a new one free, this mechanic was on the money excuse the pun!
I was fortunate to be assisted by Vai. I had a service request through AAA. He communicated , was efficient and very friendly . He made my frustrating situation a little easier . I really appreciate your service .
I used A&E for a tow through AAA and the service was superb. Luis showed up very quickly and was very professional. 5 stars- would definitely use them again.
Had a quick service done by these guys through AAA. I locked my keys in my car at 11:30pm and was originally scheduled to be serviced by Hadley towing. They were extremely unprofessional and kept me waiting for 7 hours. I never received a single texts or call. I had to keep calling back through out the freezing night. Twice I was told they would be here in 15 minutes, and after that the third time of me reaching out to see what was going on they said they were no longer able to reach Hadley towing and did not have an ETA for me. It is now passed 6:30, and I just had my car unlocked by Rudy from A&E towing. Rudy turned my poor experience into a very pleasant one with his great attitude. He was professional, timely, got here super fast, communicated with me every step of the way from when he left the shop until he arrived to me, and went as far as to even apologize on behalf of the other tow company for their poor service. These guys really care about their customers, and strive to create the most positive customer experience. Hadley towing needs to takes some notes from this shop on how to treat customers right. Thanks again to Rudy who was absolutely the nicest and most helpful person throughout this ordeal. 10/10 service you can’t go wrong with them.