EPM PRODUCTX

Edit: Apr'22 This vet has been standardized with the VCA practices and we have found the pricing and sales techniques not to our style anymore. Their staff is genuine tho.
Original review: 2019
Our dog had 3 vets in 8 years, and this was the one that stuck. The pricing is reasonable/competitive and they provide written estimates for each procedure and each time it was less then the estimate - who wants a surprise? Unfortunately, we lost our dog 6 months ago to cancer, but the compassion we received from the staff during the hardest 2 weeks of my life was overwhelming and surprising. I don't have a lot of experience in this regard but the entire staff, even those I had met only on the phone, knew about us and were there to support us during it. Our primary vet even called me from his international vacation to provide us some critical advice - they went above and do care for the animals greatly. We look forward to bringing our next family member for a check-up.

My pets have been patients here for about 10 years now and I wish I had more stars to give! Everyone is always so sweet and friendly! From the reception team to the Drs., they give you the best service and always try to make each visit memorable. Every Dr. who has come and gone have been great, but Dr. Rodrigues has and will always be my pets' vet. He is extremely knowledgeable and has a way of making you feel part of the solution and empowered when it comes to finding the issue with your pet vs making you feel helpless or confused with your options. I always appreciate the estimates they give with their Plan A's and their willingness to work with our budgets if we need to hold off on certain services. I also love the fact that they accept Care Credit which has been a life saver many times. I board and groom my pets here and have never had a bad experience. I can't recommend this place enough and now that I have moved out of the area, I still make the 45+ minute drive for my babies to get the best care! I hate traffic, but if I'm willing to sit in it to get to this place, then you know they're that good! Thank you for all you do!

They are the absolute best there! This is where I take my ambilobe panther chameleon, Newman Picasso. A nice employee from Petco recommended them, as that's where she takes her bearded dragons. I love taking Newman to Dr. Rodriguez! He is exactly the vet I wanted for Newman. So nice, enthusiastic, and very knowledgeable (and so are the rest of the staff). My family and I are grateful for him and everyone there. Everyone is great, very welcoming and they love Newman! Literally, they all adore him and tell us how handsome he is (they say they more often get veilds). In fact, the last checkup he had, the staff wanted to borrow him for a picture! They took him in another room and were taking pictures of him, hehe, he's popular. His checkups always go well, and as usual, Newman's in exceptional health! They are always thorough and so gentle with him. Newman is actually very nice to them, he doesn't hiss or try to bite. Could not have asked for a better vet place. :D

I bring all my cats here. Some of them are strays that have adopted us and they treat them all with the same loving care. Not only are they good with the animals, but they are good with the owners too. They have always been kind and respectful with me. I have liked all the doctors I have seen, including Dr. Jung. I'm not sure what happened with the other customers, but she hs always been great to me and my pets. They alwys give you options on treatment and I have never felt pressured to get services I didn't want or could afford. I love this place!