Care Plus Nursing Services, Inc.

I am responding to the review that Ms. Yost posted. I know these people personally and know that this is not the case with Care Plus. In addition, the going rate for 24 hour caregiving can easily go as high as $1000 per day. This is the result of a ninth circuit federal court decision in 2016 that did not allow a sleep exclusion for "live in" care givers which resulted in prices having to be increased to cover the cost of overtime for legitimate care giving agencies (like Care Plus) who cover payroll taxes, workers compensation and liability insurance. Unlike many providers of homecare aids that, to save costs, do not follow California employment laws. Care Plus does not discriminate. We do our best at matching a caregiver with the client. Please understand that caregivers also have the freedom to choose whom they will take on as a client. We must respect that right.

Myrene, the woman who runs this business, is an angel. Truly. She's a person who has been on the patient end of things so I just can't say enough about her skillset to get you the services you need, and QUICK, but not sell you something and never ever oversell, or over provide in amount or duration, what your or your loved one needs. She is is thorough and so it her staff. Myrene has incredible empathy and understanding and when you explain the situation she is really great at knowing the need, and in a way where nothing gets missed, again, because she has been patient herself needing the kind of care her business provides. I called her and within a couple of hours she had everything lined up and sent a wonderful overnight caregiver to my mom who is in assisted living but had just returned from the hospital and bc of Covid I wasn't able to stay overnight and watch over her and just BE THERE in that all-night fashion to anticipate & prevent my mom from getting up by herself. A single caretaker stayed up all night watching over my mom (she even did some laundry and tidying) and Myrene had all the nights covered with just 2 diff people who, each morning, provided their boss (Myrene) with a detailed report of all that happened, creating a pattern to watch as my mom worked her way back to a more regular sleep pattern, all the while having someone constantly there to look out for her and help when needed. Being in assisted care, my mom was already used to having help, but she felt that extra care of having someone there to anticipate & assist instead of having to push the button & wait for help - the help was right there - and that gave my mom a really good and secure feeling Myrene & talked every single morning (because that's what I wanted) to plan for the next night and always with a gameplan and criteria for discontinuation of services. She is INCREDIBLY ethical in her approach that she is not out to financially drain you so she always comes the approach of "just enough" but never selling services or trying to keep you coming back for more. I appreciated that SO much and she was like that from the very first phone call and every day. I just can't say enough about her style, competence and management and her staff. I got to meet with the first caretaker before she started her shift and that was also really nice. She was terrific and kind, and my mom told me in the next following days that the caretaker was really nice and that she felt secure knowing that someone was there so easily. She did a great job at attending to her if she had any kind of needs (bathroom or in/bed changing) and then letting her go back to sleep asap, so less disruption to her sleep as she tried to get back to normal. For my mom she's got a huge history of falling so doing things in bed in the middle of the night was about keeping her safe and letting her regain some strength without constantly getting up. Myrene's company provides all kinds of help (day or night). She has also worked with different care facilities for years and years, knows their people and can work in tandem with them in verifying what to provide, when to start and updating daily and communicating directly with you and them to evaluate and then coordinate the right time to change or stop her services (and have the daily reports and history to have substance to all of that evaluating process), and again, she's not out to indenture you to her - exactly the opposite. My mom's been in assisted section where she lives but her care had to increase recently last year & The Wellington is a fantastic place & their "assisted living" wing provides EXCELLENT healthcare & monitoring (everyone has an alert device), but if you need a CONSTANT presence for some hours, or maybe for a spell, you have to hire privately. CarePlus has great people you can access IMMEDIATELY! Thanks Myrene!