Old Towne Optometry

From my first call inquiring about Old Towne Optometry to our first appointment, the service was impeccable! The front desk, Dr. NGO and Kayla, who replied to my inquiry! All amazing! Great survive, patient, no rushing involved (which happens at many doctors). Highly recommend

I visited Dr. Elson last week and was really impressed by his knowledge and the customer service experience. He took time to explain my condition and educated me on the health of my eyes. I left his office feeling very informed. I will definitely be back. Highly recommend!

The doctors and office team are wonderful!!! Very attentive and thoughtful regarding our vision health needs and budget! They have great communication techniques, texting, reminders and respectful of our time! Also, although their selection of frames sunglasses and the variety is wonderful, they are always open to getting a sample, of something I have found online or seen a friend’s frame, that they don’t have! They definitely go beyond the expectation every time, with pleasure and kindness.

Everyone is very friendly and patient. I am always greeted right away, and the staff makes sure that I am aware of all of the steps they are doing along the way in the appointment. They also always ask multiple times if I have questions, which is really nice. At my last appointment, one of the staff members worked with me for over forty five minutes to help me learn how to put contacts in. Overall, I would highly recommend Old Towne Optometry to anyone that is looking for an eye doctor.

Highly recommend. Been coming to Old Towne for 20 years. Been with several eye doctors over the years here. All have been very good or excellent. Facility is nice. Technology and equipment is okay. Parking can be a little tough. Great restaurants, library, and shopping across the street.

Receptionists are courteous and professional.

Chris does the intake and initial testing. He’s been there for 25 years probably. Chris is there most valuable asset in my humble opinion. He has always helped me select my glasses, contacts, etc. And will always go above and beyond with customer service or to help adjust, fix, dial in, or make things right!!