Category: | Car repair, |
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Address: | 12215 Locksley Ln Suite 8, Auburn, CA 95602, USA |
Postal code: | 95602 |
Phone: | (530) 878-1057 |
Monday: | 7:00 AM – 4:00 PM |
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Tuesday: | 7:00 AM – 4:00 PM |
Wednesday: | 7:00 AM – 4:00 PM |
Thursday: | 7:00 AM – 4:00 PM |
Friday: | 7:00 AM – 4:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Amazing! Cory went above and beyond providing explanations and service. He is very friendly, and the staff is incredibly friendly and nice as well. The shop is clean and organized. Very well run, professional business, providing OUTSTANDING results. I'll be a return customer for sure!
Corey is someone I have a lot of respect for. His attention to detail, craftsmanship and customer service is top notch. He goes above and beyond to make sure the work is 10/10 and is communicative throughout the process. Easily the best body shop I’ve ever dealt with, I wouldn’t go anywhere else. Best of luck to Corey and Jamie!
WOW!
After Caliber salvaged my vehicle with an estimate of >$22k to repair, i took my 2006 Tacoma to Smitty's. They fixed it up and made it look amazing for 1/3rd of the price and had me back on the road in a few weeks.
From back-end communication, expectation setting, and execution the process was flawless. Before your insurance sends you to a big chain auto-body shop KNOW YOUR RIGHTS!!! Come here first.
-Quinn
Our 2017 Prius was involved in a front end collision.
A friend of ours who owns several automotive shops recommended Smitty's for the body repair.
We give 5 stars to Smitty's which we rarely do as we thought Corey and his team did an outstanding job all around.
They communicated to us in a friendly and clear manner, they showed excellent attention to car details, repaired the car so that it was like new.
The front office staff handled well all the interfacing with the insurance company which was a relief.
And most of all, the entire staff demonstrated clear pride in their work.
The entire process went off without unnecessary problems.
We should mention that our insurance company tried to get us to go to one of their auto body shops they are partnered with but at least in Ca. you are legally allowed to go where you want.
We are really happy we followed the advice of our friend and used Smitty's. Hopefully there will not be a next time but if so, we will certainly use them again.
In general, I'm not a review leaver. However, I'm making my review debut for this amazing company. I brought my car in back in January to get it back to new after having backed it very thoroughly into a tree. Corey and his team took great care of my girl and had her back to me looking better than new real quick.
I was happy then. I'm even happier now after a bolt fell out of my steering column (completely unrelated to any work done here, they worked on the back end) last night. I brought it to him first because he was the closest and I was happy with the service I got from them before. Now mechanical stuff I think is not typically their jam, but he assured me he would be able to get me squared away. In no time he had fixed not just the bolt, but also got me rear drivers side window working for me again (unrelated to the bolt, just needed to be done). It was a quick fix, less than an hour after he dropped everything when I got there. When I asked what I owed him, he said no charge. Did he not charge me because it was a quick fix? Cuz he is a nice guy? Because I'd dropped a pretty penny there already earlier this year (I did some pretty solid damage when I hit the tree)? I don't know. Honestly, probably all three. But I don't care, it doesn't matter. If I had to say it's all three. He helped me out and did the nice guy thing to boot!
Here's hoping the only other issues I ever have with my car are issues they can help with. 5 stars for a great, reliable, friendly neighborhood shop. Spend your money with them if it needs to be spent. They will do you right.