Twelve Bridges Elementary Kindergarten

Always reliable and never had an issue! Employees are kind and understanding. Taylor Chevy is my go to for everything car related!

Uncle Frank is the one you want to talk to if your looking for a car. Even if you have bad credit to no credit, you can pull off the lot with no money down with his help and guidance!!! He is great at his job and helping you as well 💯💯💯

Just wanted to take a moment that Jen in service goes above and beyond expectations for the customer. I can’t tell you how many times I’ve came in there and she has literally bent over backwards to help me. Great dealership and great people sales and service.

Take appointments but can't keep them, nowhere to leave a car when closed, and no communication... a 0-star experience salvaged by Becca Howard's 5-star actions.
I called to schedule a time to replace the power window regulator, and determined that dropping the car Monday night would give them more flexibility. We discovered that no part of the dealership property is accessible when they are closed (that would have been good to mention on the phone), and decided to bring the car in Tuesday morning.
I had a great discussion with an experienced, knowledgeable Service Writer, who also noted a number of maintenance items which would be assessed and may be needed on a 100k vehicle.
By Friday morning, I was concerned that I had no updates. That's when I discovered that the Writer was not working that day, and my car had not been touched. I got a story about "shop load", which is a load of something... I scheduled a time to drop off the car, explained the exact repair necessary, and then spent 3 days without the car a car because they're busy. To paraphrase Jerry Seinfeld, "You know how to schedule the appointment, you just don't know how to complete the appointment." If you can't fix my car, don't tell me to leave it!!!
I wound up speaking with Becca Howard, who found a way to fit the work in, called mid-day needing information I had emailed to the original writer, and had the vehicle ready to pick up that night. Becca's efforts saved my experience, but what if I hadn't pushed the point?
None of the preventive maintenance was done, and I'm looking for a dealership that understands appointments and will put a value on my "time without a car".