Sav-On Drugs Pharmacy

Genuine customer service seems harder and harder to find theses days. I generally consider a good one time experience a fluke or something like that. But when it happens repeatedly by the same person, that is nothing short of great customer service.

Ivy is the very pharmacist I speak of. She has a genuine love for her occupation and the people she serves. This is evident in the way she provides a personal concern in ensuring she has done all she can to make sure all my concerns are met, my questions are answered and that I don't pay more than I need to for my prescriptions.

Many times I would mention my frustration over the high costs of medications. On several occasions, she would go on-line to retrieve coupons for me which would greatly lower the cost of certain medications. She would provide good sound advise so I can properly decide as to the best option for re-fills and insurance coverage.
When she sees me walking towards the counter, she greets me by name with a glowing smile and retrieves my prescription/s ahead of time.

In all the many years I've gone to various pharmacies, never have I received this level of sincere customer service from a pharmacist.

In conclusion, if Ivy were to re-locate to another pharmacy farther away and less convenient, I would gladly go out of my way to wherever that maybe!

Been going here for over a year. Usually nice friendly people. Goes great job filling and making sure I get refills. Lately there is a rude unhelpfull employee answering phone. What ever your request she can't do it! If it wasn't for this one person I would give them a 5

My family and I have been going to Savon pharmacy in Wildomar for over 10 years. In all of that time, I have always been highly satisfied with the courteous, professional care I have received there. There have never been any mistakes made, and their personal concern for me makes them feel like family. I like them all, but I have to say that I am always especially happy to see Ivy behind the counter. She is always positive and encouraging, and always recognizes me, even on a bad-hair day and in a mask!

I have been using this pharmacy for almost two years now and they have been amazing! I always have great service. I’ve had some difficult insurance changes and they always solve the issues I have. I want to make sure I give a huge shout out to Ivy. She is amazing, she is always going the extra mile for me. Ivy recently helped me and I will be forever grateful for her assistance and care of my well-being. I will continue to use this pharmacy and share my good experiences with others.