Direct Auto Outlet, LLC

It was a pleasure purchasing a car from Direct Auto and working with Ari and Mona. Ari was fair, straightforward and really helped me get to know the car. He was also upfront about the car's condition and was accurate in his claims. Treat them with respect and they will take care of you.

Such a great place to buy a car! We purchased my sons dream car, a 2011 VW GTI here.
We drove down from Reno to purchase the car. Typically, buying a car out of town creates some apprehension, but they put several pictures and a detailed video on their website that helped curb any uncertainty. Once we arrived, we were pleased to see the car was as described, even a little better than we thought. Purchasing the car was simple and quick. Everyone was so fun to be around, they actually care more about developing a lasting relationship with you over selling a car. Smart business approach because we will NEVER purchase a car from anyone else.

I had been looking for a 2013 Honda Civic for some time, and searched on YouTube to see reviews on the HF model. I found a posted video on one located in California, so I watched it and went to the dealers website, Directautooutlet. Contacted Ari, who helped answer many questions I had, and also worked with Mona, the office general manager. Both of them were just fantastic, helpful and it was a pleasure to do business. I took a leap of faith buying a car unseen clear across the country, but the 2 of them helped make the process painless. Thanks! To Direct Auto Outlet 👍. Chuck from Indiana

I had the pleasure of meeting the owner Ari and Mona and working with them for the purchase of my GMC. I live 2 hours away. I had my eye on a GMC Terrain that I found on Carfax. I had searched locally and 2 hours north and south of me. I called asking if the car was available. Ari was extremely knowledgeable about the vehicle all his vehicles as a matter of fact. I test drove the car and it was a great car. I can tell that he researched his vehicles on his lot and purchased great vehicles. I will make my next car purchase there. They are personable and a great people. I am so happy they helped me and I got to drive my car home. Thanks Direct Auto Outlet.

originally from 7/30/2020

Where do I start?

I emailed about the LS400 on Monday and ended up buying it by Wednesday. Ari had instant communication the entire time!

Day 1:This is not a shop that you get the uncomfortable feeling at. You don't walk up and feel all eyes of the hungry sales douchebags on you. Before we opened the door, we were greeted by Tony. A very kind and good-natured fellow with either a British or Australian accent. He took us right to the car which wasn't hard because it stuck out the second you entered the lot! It was gorgeous, exactly what I wanted. It was even better than the pictures. My fiancee test drove it and i was STUNNED by how smooth this thing was. Straight up, I have a brain tumor and epilepsy so I get headaches REALLY easily. This car is the anti-headache machine. I wanted it, no, I NEEDED it to be able to drive comfortably. We stepped into Mona's office to learn more about our options and the car. We ended up staying for over 2 hours just talking. Could very well say we bonded! We truly enjoyed spending time with her and Tony. We found out that we needed a loan from somewhere else since the car was a 98 and not financeable through their banks. The second we left, we were applying! I made sure my fiancee went to the place where he got approved to get the loan info first thing in the morning. We were going BACK. We had made a connection with everyone there and knew this was a place we desired to do business with.

Day 2: I had spoke to my very high expectations and high standards father about the car and dealer with him brushing it off as they just wanted a sale, but boy oh boy was he wrong. I had previously made a huge car buying mistake, so he had no faith in my judgment in any way, shape, or form. When we arrived, Tony greeted us and I waved with pride our approval forms for the loan. He was also very excited! We walked into Mona's office, showed her the goods, and she let my dad test drive the car. He was also impressed by how the car was. The cleanliness and pristine keeping of it was a shock to him! We got back and he continued to talk to Tony and ended up having a blast talking about old vintage cars with him while my man and I handled business with Mona. We had $1,000 of the loan ourselves so we got a loan to cover what was left. This meant we could put down a deposit to hold the car for 24 hours until the funds finally came through. We ended up finally meeting Ari since he was a busy guy running the joint, he hit it off with my dad and man instantly. This was huge for approval odds with my dad. Now, we only had to wait one more day...

Day 3: The whole day I was dying of anticipation for this to happen. It was the same yeah car as my jeep and it would be the nicest, fastest, cleanest, and lowest car I've ever owned. Plus who doesn't want perfect running ac and fewer migraine days without medication? We got the funds through and went right after work to get my new baby, my Betty White since it was a grandma's car and she's classy as hell! I was SIKED beyond comprehension. The process of finally getting the car in our names was quick and painless. And I've bought a car from Paul Blanco...(evil motherfudgers), so this was a breeze! Ari was awesome to work with getting everything done. Both him and Mona gave us cards for services we inquired about and we would help set Ari up with something he wanted as well since we were all practically friends at that point. They were ecstatic to have the car going home with people who cared for their cars, knew what their were doing with their cars, and were honest car people.

All in all, this place is WORTH A SHOT. Talk to them, be honest with them, and things will either fall in to place or won't. But we won't be going anywhere else for buying used cars or suggesting anywhere else to anyone. I'll be using this post on BBB for an A+ review as well. Ari, Mona, and Tony, we deeply appreciate you guys so much for all you did. You knew this was mine, and you made that happen!

HER NAME IS BETTY WHITE