Address: 5060 Sunrise Blvd, Fair Oaks, CA 95628, USA
“I have been to so many dentists in my lifetime. Not one told me my clinching was causing bone growth in my lower mandible and that I should wear a night guard. Not damn one told me something so basic, that could have reduced so many issues a long time ago.”
Address: 449 N Wendover Rd A, Charlotte, NC 28211, USA
“Once taken back, very professional treatment focused on me as patient by everyone who I had interface with. However, I was in the waiting room for over an hour past my appointment time. Just like the doctor and team that took care of me, I am a professional and my time is extremely valuable. I understand getting behind, but no one ever offered an explanation or an apology for why three doctors were so far behind. Good customer/client/patient service would dictate over communication might not have been a bad idea. Having been a patient of numerous Novant physicians and services, this is my first experience of this nature. I struggled in deciding what rating I should give, but decided the rating should reflect my appreciation for the results of the surgical procedure. But I would encourage you to investigate how these incidents could be eliminated or at least handled better.”
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