Category: | Travel agency, |
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Address: | 2795 E Bidwell St #100-320, Folsom, CA 95630, USA |
Postal code: | 95630 |
Phone: | (916) 681-5494 |
Website: | http://www.seaescapetravel.com/ |
Monday: | 8:00 AM – 5:30 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 9:00 AM – 4:00 PM |
Sunday: | Closed |
Matt at Sea Escape Travel made planning our honeymoon in Jamaica a breeze! From the start of the planning process in March 2021, Matt was patient and answered our many questions. He did research, talked to others in the industry, and made sure that we picked a country during COVID that was largely open yet safe for travel and met all our desires for a tropical vacation. He booked absolutely everything, reviewed the itinerary with us and provided any details we needed to know about Jamaica before we left. Matt even threw in a free upgrade that allowed us to bypass long lines at customs and immigration both into and out of Jamaica. We ended up having to file a travel insurance claim after our trip (due to no fault of Matt's), and he kept us aware of where things stood the entire time. We can't wait to plan our next adventure with Sea Escape Travel!
Matt has been wonderful and so very helpful arranging our trip especially when American Airlines started delaying our flights in Cancun. He helped us get on another flight and ensured we had a safe trip. Thanks so much Matt. We will definitely be contacting you for our next out of the country trip.
Matt at Sea Escape Travel was an integral part of planning our honeymoon to Jamaica. Matt was very thorough, heard out our desires and plans, and then expressed all his thoughts and concerns. He did research, talked to others in the industry, and gave us options of countries/resorts to pick from during COVID that were largely open yet safe for travel and met all our desires for a tropical vacation. Matt booked all of our travel, reviewed all additional options, and kept things very simple for us. When our initially booked flight was changed, he was flexible with us to reschedule that flight to another airline that could better accommodate us. Matt even threw in a free upgrade that allowed us to bypass long lines at customs and immigration both into and out of Jamaica. Matt was very responsive while booking, during our trip (even checking in with us to make sure we made it to our destination) and has been providing great customer service after our trip. We ended up having to file a travel insurance claim (due to no fault of Matt's), and Matt helped us and kept us aware of where things stood the entire time. I can't say enough about how valuable Matt was as a resource to us.
I recently contacted Matt after searching for travel agents who specialize in Hawaii trips. Though I was asking for a *very* last minute booking to Maui for a larger group trip (5+ people), he was still willing to help me. He took the time to answer any and all of my questions and he was incredibly kind and helpful. Within less than 24 hours he came back to me with great options for flights, accommodations (we're talking oceanfront rentals!) and car rental. I was so thrilled because it's often so overwhelming to find these things online, especially when traveling with a number of people. And it's so nice to see one price tag for a package deal -- just makes it all so much easier!
Unfortunately, we had to put this trip on hold...However, I really wanted to take the time to review Matt for his services. He definitely knows the ins & outs of Hawaii travel. I know that when the time is right and my family and I can take the trip we will absolutely give Matt at Sea Escape a call for the booking.
When it comes to traveling, Matt always has me covered! He is the only travel agent I will go through and never travel without again. He's reliable, kind, super knowledgeable, well connected in the travel industry and has helped me on my last 4 trips. He finds me the best deals, I have gotten some surprise free upgrades on rooms, and he even always has lots of suggestions as to what sort of entertainment I would enjoy the most while at my destination. He thinks of all the little details for me so I don't have to stress about forgetting to book something. Finding Sea Escape Travel was the best thing that ever happened to my vacations! I used to stress so much every time I would plan a trip and now I can just kick back knowing he's got it handled. All of Matt's help has saved me money and time, and at no extra cost. It's a win all around...there is no reason not to travel through him. If I could give him 10 stars I would!